2017
Business Type : Packaging Industry
Last Position : Customer Service
Period :
June 2017 to
Present
Job Description :
-Provide product information and offer company services to both existing and potential customers.
- Quote prices and follow up to ensure successful sales closure.
- Receive customer orders, input into the system, and monitor delivery to ensure customer satisfaction and repeat business.
- Address customer inquiries and resolve issues through various communication channels, including phone, email, and Line.
- Manage and resolve customer complaints promptly to maintain high satisfaction levels.
- Facilitate communication between the company and customers to ensure mutual satisfaction.
- Coordinate with international clients and affiliated companies abroad.
- Conduct follow-up calls to assess customer satisfaction with products and services.