Preview Resume

Expected Salary

55,000 - 100,000

Military Status

- Exempted

Job Requirment

Job Categories : Customer Service/CRM/Call Center

Job Sub Categories : Chief/Manager/Management

Job Position : Customer Manager logistics

Job Location : Bangkok (All)

Job Type : Full time

Availability : within 7 days

Working Bangkok : Yes

Education

Bansomdejchaopraya Rajabhat University

Graduation year : 2013

Certificate : Bachelor's Degree

Faculty : Computer science

Major : Science and technology

GPA : 2.66

Work Experience/Trainee

2025

Business Type : Computer/ IT

Last Position : Assistant Sales Manager & Partner Relationships

Period : January 2025 to September 2025

Job Description :

• Presented and managed ERP/MES (Argo ERP/MES) solutions for clients.
• Maintained existing accounts, expanded new customer base, and monitored customer satisfaction.
• Coordinated with IoT and Automation partners to enhance service delivery.
• Developed sales and marketing strategies aligned with client business models.
• Identified and developed new business opportunities with potential partners.
• Negotiated and resolved client issues efficiently.
• Prepared proposals, contracts, and business documents covering details, benefits, and terms prior to legal review.
• Designed and developed sales and marketing materials using Canva.
• Managed sales pipeline and sourced new clients via cold calling, trade shows, and online channels.

2024

Business Type : Computer/ IT

Last Position : Business Development / Senior Sales Executive

Period : July 2024 to December 2024

Job Description :

Sold and managed solutions in CRM, Data Analytics, Ad Measurement, Mobile Applications, Media, and Customization.
Retained existing clients while generating new sales and expanding the corporate client base.
Planned and tailored sales strategies to align with client business types.
Consulted and provided solutions to address client needs effectively.
Negotiated and resolved client issues related to assigned accounts.
Conducted market research, pricing analysis, and identified potential business opportunities.
Scheduled and facilitated client meetings to assess sales feasibility.
Supported the sales team in product presentations and strategy development.
Designed promotional and sales support materials using Canva.
Explored and developed new sales opportunities from products and system enhancements.

2018

Business Type : Computer/ IT

Last Position : Senior Sales Executive

Period : September 2018 to May 2024

Job Description :

• Managed corporate accounts and maintained long-term client relationships.
• Expanded projects with existing clients through system upgrades and new solutions.
• Developed new clients to increase sales revenue in line with company targets.
• Analyzed client requirements and provided tailored product recommendations.
• Negotiated contracts and prepared draft agreements for legal review.
• Followed up on project delivery, system installations, and customer satisfaction.
• Handled billing, collection, and payment tracking via Oracle Invoice system.
• Mentored and supported junior team members (2–3 staff) to strengthen sales and client presentation skills.

2017

Business Type : Computer/ IT

Last Position : Sales Engineer

Period : July 2017 to August 2018

Job Description :

Managed sales of software and hardware solutions.
Built and maintained relationships with enterprise clients (hospitals, education, hotels, government agencies).
Recommended suitable solutions based on client needs.
Coordinated between clients and internal departments to ensure project success.
Prepared quotations, company profiles, and promotional materials.
Engineer Development & Customer Support
Internet Solution & Service Provider Co., Ltd. | Sep 2014 Apr 2017
Monitored and maintained Colocation and Internet links for clients.
Provided troubleshooting and initial technical support (Firewall, Router Configuration).
Coordinated with service providers to resolve technical issues.

2014

Business Type : Computer/ IT

Last Position : Engineer Department

Period : December 2014 to June 2017

Job Description :

• Monitored and maintained Colocation and Internet links for clients.
• Provided troubleshooting and initial technical support (Firewall, Router Configuration).
• Coordinated with service providers to resolve technical issues.

2012

Business Type : Computer/ IT

Last Position : Customer Support

Period : May 2012 to November 2014

Job Description :

• Supported customers using ADSL, Hosting, and Domain services.
• Handled service renewals and ensured continuity for clients.
• Provided initial troubleshooting via company monitoring systems.
• Recommended and sold suitable service packages to clients.