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2025

Business Type : Retail

Period : October 2025  to  Present

Job Description :

- Strategic Talent Acquisition (Marketing & Lifestyle): Spearheaded full-cycle recruitment for Marketing positions across premier global brands, including Birkenstock, Kate Spade, American Eagle, Aerie, and Sperry, ensuring high-quality talent alignment with brand identity.
- High-Volume Retail Recruitment: Managed end-to-end recruitment for front-end retail staff and sales associates for Birkenstock, American Eagle, and TAG Heuer to support business expansion and operational excellence.
- HR Process Transformation & Automation: Led a Lean Process initiative to digitalize manual document workflows, implementing MS Power Automate to enhance efficiency, reduce lead time, and minimize human error in HR operations.
- Billing & Financial Compliance: Managed comprehensive billing operations for a primary vendor, meticulously processing over 30 document sets monthly to ensure 100% financial accuracy and adherence to corporate procurement policies.
- Onboarding & Employee Integration: Facilitated comprehensive New Hire Orientations to effectively communicate company culture, core values, and service standards, ensuring a seamless transition for all new employees.

2024

Business Type : Recruitment

Last Position : Technical recruitment officer

Period : October 2024  to October 2025

Job Description :

- Spearheaded the end-to-end recruitment cycle for technical roles, including pre-screening candidates, coordinating complex interview schedules with hiring managers, and extending competitive job offers to successful candidates.
- Developed and implemented strategic plans for target setting and performance management, optimizing recruitment efficiency for both team and individual staff.
- Prepared comprehensive data-driven reports and analytical insights on recruitment metrics, directly supporting the Recruitment Manager in decision-making.
- Proactively researched and explored innovative new channels to identify and attract highly talented candidates, enhancing the
candidate pipeline and quality.

Business Type : Retail

Last Position : Ta and hiring officer

Period : April 2024  to September 2024

Job Description :

- Executed meticulous document preparation and control procedures, maintaining accuracy and compliance for all HR-related paperwork.
- Managed the complete hiring process for new staff, ensuring adherence to company policies and timelines.
- Prepared and customized assessment materials for various positions, ensuring alignment with organizational policy and requirements.
- Coordinated seamlessly with multiple internal departments to facilitate a smooth and efficient onboarding process for new hires.
- Drafted and issued official work agreements for both full-time staff and internship students, ensuring legal compliance and clarity.

2023

Business Type : Commercial banks

Last Position : Talent acquisition

Period : October 2023  to March 2024

Job Description :

- Successfully identified and sourced qualified candidates, meticulously managing CVs to ensure the best fit for specific positions.
- Conducted initial pre-screening assessments and actively participated in candidate interviews alongside direct managers, providing valuable input in the selection process.
- Managed the full hiring process, including negotiation of salary and benefits packages to secure top talent.
- Organized and facilitated large-scale career day

Last Position : Recruiter

Period : January 2023  to September 2023

Job Description :

- Consistently identified and sourced candidates to align with the unique needs of diverse customers and specific client requirements, ensuring a strong fit for each role.
- Conducted thorough pre-screening of candidates to assess qualifications and suitability, while also overseeing the creation of employment contracts to guarantee all necessary documentation was complete and accurate.

2020

Last Position : Sale and service

Period : August 2020  to November 2022

Job Description :

- Worked as a dedicated Retail Representative across multiple branch locations, offering detailed product information and assisting customers with their purchasing decisions to enhance sales.
- Functioned as a Customer Service Agent, responding to customer inquiries, troubleshooting issues, and proactively ensuring that each customer left satisfied with their experience.

Last Position : Guest service agent

Period : January 2020  to March 2020

Job Description :

- Provide information to passengers, addressing their questions and ensuring they have a clear understanding of procedures and services available.
- Process lost and found items efficiently, ensuring that passengers are informed about the status of their belongings.
- Review and check documents to ensure compliance with regulations and maintain accurate records for all passengers.
- Conduct boarding checks prior to flight departures, ensuring all passengers are accounted for and ready to board safely.
- Communicate effectively with team members to coordinate efforts in locating lost passengers and addressing their needs promptly.

2018

Last Position : Barista hourly

Period : January 2018  to January 2020

Job Description :

- Take customer orders by accurately listening to their requests and confirming details to ensure clarity.
- Deliver exceptional service by addressing customer needs promptly and going the extra mile to enhance their experience.
- Prepare orders with care, ensuring they meet quality standards and are cooked to perfection, all while maintaining a positive attitude.
- Promote products enthusiastically, sharing information about special offers and encouraging customers to try new items.