Preview Resume

2022

Last Position : Network Engineer (Provisioning)

Period : August 2022  to  Present

Job Description :

Led end-to-end network provisioning for enterprise circuits (PE/CE, L2/L3, MPLS, DWDM), delivering approximately 30 circuits per week in large-scale ISP environments.
Achieved 70% reduction in provisioning time by implementing network automation workflows and standardized configuration processes.
Developed and maintained 10+ network automation scripts and RESTful APIs using Python, FastAPI, Netmiko, and Jinja2, reducing manual network operations by 65%.
Implemented configuration validation, dry-run execution, and non-destructive automation techniques to ensure production network safety.
Provided L2/L3 escalation support for complex network incidents, restoring services within 3-hour MTTR targets and maintaining 99.95% SLA compliance.
Performed firmware upgrades and maintenance activities on Huawei and FortiGate devices following ITIL-aligned change management procedures.
Utilized Grafana and PRTG for proactive network monitoring, fault detection, and performance analysis

2021

Last Position : Technical Engineer

Period : February 2021  to February 2022

Job Description :

Designed and installed structured cabling systems for enterprise environments, supporting reliable network infrastructure deployment.
Performed troubleshooting, infrastructure repair, and preventive maintenance for enterprise customers.
Produced AutoCAD-based as-built drawings to support accurate documentation and smooth project handover.

2019

Last Position : RF Engineer

Period : March 2019  to December 2019

Job Description :

- Outsourced AIS tasks to ensure efficient project execution and resource allocation.
- Coordinated the planning and installation of new equipment, including replacing RRU and antennas to enhance network performance.
- Managed and pre-configured femtocells for users, ensuring seamless integration and functionality.
- Analyzed and resolved complaints related to 4G data issues, providing timely solutions to improve user experience.
- Developed proposals for RF tuning solutions, tailoring recommendations to meet specific site needs.
- Compiled and delivered post-test and RF tuning reports, summarizing findings and recommendations for future improvements.
- Analyzed drive test results to identify problem areas, implementing strategies to enhance network coverage and reliability.

2018

Business Type : Computer/ IT

Last Position : Network Engineer

Period : June 2018  to January 2019

Job Description :

- Conduct preventive maintenance on Cisco network devices to ensure optimal performance and reliability.
- Deliver after-sales service by addressing customer inquiries and providing effective solutions.
- Analyze and troubleshoot issues related to Cisco network devices, offering Helpdesk support and onsite assistance as needed.
- Maintain accurate records of service activities and generate detailed reports to track performance and improvements.

2016

Last Position : Service Engineer

Period : August 2016  to May 2018

Job Description :

Conduct testing of IP phone and video conference equipment prior to customer installation
Design and implement video conference systems integrated with audio and visual components in meeting rooms.
Provide consultation and professional guidance regarding audio-visual systems for conference environments.
Perform scheduled maintenance of network equipment at customer sites nationwide.
Deliver post-sales support by troubleshooting issues related to IP phones, video conference systems, and associated equipment at customer premises.