2019
Business Type : Computer/ IT
Last Position : IT support
Period :
September 2019 to
Present
Job Description :
-Responsible cusomer for 3 site Lopburi, Nakornsawan, KhonKaen(remote). - Provide day-to-day technical support to users in IT troubleshooting and computer issues resolution
- Provide support in IT hardware / software installation, administration and maintenance
- Provide hardware and software training to users when necessary
- Provide guidance to users on the usage of PC hardware and software
- Manage IT asset inventory
- Ensuring the smooth running and troubleshoot of all IT system
- Coordinate with IT regional to troubleshooting SAP and Network System (L1 support)
- IT Project coordinator with Global IT team
- Contact vendors for system support
- Raise and monitor the ticket in ServiceNow