Wizard Resume

2023

Last Position : IT Support

Period : October 2023  to June 2024

Job Description :

1. Take care of and solve problems related to various types of hardware work for users in each office department, such as printers that cannot print, notebooks that cannot turn on, CCTV cameras that cannot be viewed, etc.
2. Take care and manage the use of software licenses in various forms, such as CAD family software, software related to various types of document management, software for rendering various 3D structures, etc.
3.Take care of and solve problems using the Netwrok system within each company office. Plan with the team to update and improve the network system to be stable and sufficient for the use of users that increase each month.
4. Contact and coordinate with various vendors related to the system. company infrastructure to discuss, plan and design systems infrastructure To be ready, stable and even better. According to the growth of the company
5. Allocate and manage hardware resources for users in each office department. To be sufficient to meet the needs of use at all times So that various office tasks can proceed smoothly without interruption.
6.Supervise and inspect the Network and CCTV systems of Evolt charging stations and those of joint venture companies. Solve basic problems and send further issues in cases where a team must be sent to inspect the problem on-site at each charging station.
7. Collect and store information related to the system. infrastructure Various things within the company are organized and easy to find and search for information.

Last Position : IT Support (4 month temporary contract)

Period : March 2023  to September 2023

Job Description :

Take care and help customers (SKJ Metal Industry, Ueda Industry, Irie Asia) both in terms of Hardware, Software, Network, Server to be able to use smoothly
Solve problems that arise in the use of information systems and various IT equipment in the customer's office, such as the Internet does not work, cannot send and receive emails, Windows shows a blue screen, etc.
Install and set up hardware software and network equipment such as NAS, PC, Laptop, Firewall(Fortigate), Router.
and VPN, Internet Load Balance through Firewall device as
Coordinate with Vender Company to install Eset Antivirus for customers both on Server and Client machines to prevent cyber attacks.
Take care and inspect the customer's Web Hosting and E-Mail Hosting system to use smoothly and fix it in case of problems or contact the hosting service provider for advice on resolving the problem or submitting a case for further coordination. along with backing up and uploading customer's Web files to Web Hosting
Take care of the customer's IT equipment repair system through the website.

2022

Last Position : IT Support (9 month contract)

Period : May 2022  to February 2023

Job Description :

Take care of IT equipment, Software, Network system, Server system, keep checking the operation of the equipment. and back up the important data of the customer's company (Manoyontchai Co.,Ltd) and all affiliates of customers
Help and solve problems for customers in terms of Hardware, Software, Network, such as Printer unable to print documents, Program errors, AP with unstable Wifi signal, etc.
Work with relevant vendors such as QuickERP Thailand, TMT Software, Phatra Progress Co., Ltd., Inet Thailand, etc. to support customers in various work areas.
Store all of the customer's active IT devices in the customer's company's device register. For easy checking and planning CM, PM period
Contact with the Vender company to purchase, procure or rent office IT equipment that is necessary for use within the company in all departments.
Manage and set up CCTV equipment in all clients' offices. And fix problems in the event that the device has problems in use or is damaged.

2021

Last Position : IT Support (7 month temporary contract)

Period : August 2021  to March 2022

Job Description :

Take care and help customers (Conicle Co.,Ltd) about the use of software, hardware and network systems. For employees in various departments such as development department, marketing department, human resources department, accounting department, administrative department, etc., which are supported on both Windows operating systems, Mac OS operating systems and Linux Ubuntu operating systems.
Prepare Notebook, Macbook and PC used to work for new employees in various departments, such as installing operating systems. install driver install program Create a work account to connect to your company email Create an Apple ID
Always check and fix internet usage problems in the office. so that employees in different departments can use it flexibly
Customized PCs for different departments Preliminary maintenance and repair in the event that the machine or equipment has problems during use, such as detecting traces of damage or problems. If it can be solved, it will fix it or find spare parts to replace it. Check the warranty with the service center in case the IT equipment or machine is not out of warranty for repairs, etc.
Offer IT equipment that customers want to use in their work to meet their needs. worth and maximum benefits

2020

Last Position : IT Support (On Site Service)

Period : September 2020  to April 2021

Job Description :

Take care and help customers in hardware, software, network server for shoppers (Central Family Mart, Minor Lifestyle Grouo) all branches throughout Bangkok and its vicinity in the point-of-sale system (POS System) such as
Install the operating system and software required to operate the point-of-sale terminal and store servers to customers. In the event that the operating system or software used for sale is inoperable.
Initially repair hardware devices used in the shop for customers in case the device is not damaged or if it is damaged a lot, it will find a replacement device to be temporarily replaced for customers to use while waiting to repair the device. When the device is repaired, it will be returned to each branch of the customer.
In case the machine at the point of sale cannot connect to the server inside the store. It will check the equipment and network system within the store for the customer and fix it to make it work normally again.
Run a LAN cable between the machine at the point of sale and the new Switch and Router and test the connection between the devices to send and receive data. In the event that the old LAN cable is damaged or damaged