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Expected Salary 29,000
Military Status - Exempted
1.
Job Categories : Information Technology(IT)
Job Sub Categories : System Engineer
Job Position : IT SUPPORT
2.
Job Categories : Information Technology(IT)
Job Sub Categories : Security
Job Position : IT SUPPORT
Job Location : Bangkok (All)
Job Type : Full time
Availability : Immediate
Working Bangkok : Yes
Graduation year : 2017
Certificate : Bachelor's Degree
Faculty : Bachelor of Business Administration
Major : Information system
GPA : 2.00
Last Position : Service Engineer
Period : February 2022 to Present
Job Description :
- Inspect and repair Automation Machine equipment and ATM systems. - Resolve computer usage issues for both internal and external staff of the organization. - Install hardware and software for employees and customers. - Communicate and coordinate with clients, both internal and external. - Monitor and track progress on projects assigned to clients. - Address and resolve customer issues in a Helpdesk & Onsite support format.
Last Position : IT Helpdesk
Period : July 2021 to December 2021
Job Description :
Initiate communication and coordination with both internal and external customers. Engage with customers to explore solutions for issues that arise, specifically related to network, server, and virtual machines (VM). Coordinate with the team of technicians who go on-site to customers for configuration and installation tasks. Communicate and coordinate with service providers responsible for specific tasks or services. Address and resolve issues, as well as perform initial assessments of network systems for customers. This includes troubleshooting basic network problems.
Last Position : IT SUPPORT
Period : April 2020 to May 2021
Job Description :
- Address and resolve computer usage issues for both internal employees and external stakeholders. - Install and maintain both hardware and software for employees and customers. - Communicate and coordinate with both internal and external customers. - Troubleshoot issues related to employee programs such as MS 365, FortiVPN, and other trade software. - Provide solutions to employee problems in both online and onsite formats. - Upload and backup customer data using Veem Backup. - Inspect and repair electronic devices such as printers, network devices, and IP phones.Take responsibility for preparing computer and notebook equipment for employees to ensure they are ready for use. - Prepare reports summarizing issues that occur within the organization
Last Position : IT SUPPORT
Period : January 2019 to February 2020
Job Description :
- Address and resolve computer usage issues for both internal employees and external stakeholders. - Install and maintain both hardware and software for employees. - Communicate and coordinate with both internal and external customers. - Troubleshoot issues related to employee programs such as MS 365, Remote Desktop, and other software. - Provide solutions to employee problems in both online and onsite formats. - Upload and backup customer data using Veem Backup. - Inspect and repair electronic devices such as printers, network devices, IP phones, and CCTV. - Take responsibility for preparing computer and notebook equipment for employees to ensure they are ready for use. - Prepare reports summarizing issues that occur within the organization
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| Languages | Speaking | Listening | Reading | Writing |
|---|---|---|---|---|
| Thai | Excellent | Excellent | Excellent | Excellent |
| English | Medium | Medium | Excellent | Excellent |
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