Wizard Resume

2021

Last Position : Personal Assistance

Period : April 2021  to  Present

Job Description :

- Corporate Image & Brand Management
- Brainstorm and develop ideas for creative marketing campaigns
- Collaborate with digital marketing and other professionals to coordinate brand awareness and marketing efforts
- Liaise with external vendors to execute promotional events and campaigns ( Shopee / Lazada / Line Shoping )
- Acting as a first point of contact: dealing with correspondence and phone calls
- Monitoring a reporting manager’s email and responding if required
- Managing internal and external correspondence on behalf of senior management.
- Managing diaries and organising meetings and appointments, often controlling access to the Staffs/executive
- Reminding the Staff/executive of important tasks and deadlines
- Managing databases and filing systems
- Copying, scanning, and faxing documents, as well as taking notes.
- Implementing and maintaining procedures/administrative systems
- Liaising with staff, suppliers and clients
- Collating and filing expenses
- Miscellaneous tasks to support their staff, which will vary according to the sector.
- Ordering office supplies and replacements, as well as managing mail and courier services.
- Observing best business practices and etiquette
- Various ad hoc requests

2019

Last Position : Creative Content

Period : October 2019  to February 2021

Job Description :

- Produce well-researched content for publication online
- Organize writing schedules to complete drafts of content or finished projects within deadlines
- Edit and proofread written pieces before publication
- Create content on social networks and monitor engagement e.g. comments and shares
- Identify customers needs and recommend new topics
Coordinate with marketing and design teams to illustrate articles
- Participate in client meetings
- Generate new ideas and opportunities to ensure client success
- Collaborate with Graphic Design and other professionals to coordinate brand awareness and marketing efforts

2017

Last Position : Marketing Officer

Period : April 2017  to February 2018

Job Description :

- Plan and execute marketing offline and online ( 4 Branch Restaurant Affiliated company )
- Devising and presenting ideas and strategies.
- Promotional activities
- Plan and execute initiatives to reach the target audience through appropriate channels (social media - Facebook, Instragram, Line@, Google Business, Website )
- Writing and proofreading creative copy
- Conduct keyword research and use SEO guidelines to optimize content
- Preparing and presenting quarterly and annual reports to senior management.
- Coordinating marketing strategies with the Graphic Design, Financial, Public Relations, Service department and Executive Chef.
- Corporate Image and Brand Management
- Providing support for clients by learning about and satisfying their needs.
- Making cold calls or reaching out to prospects.
- Compiling and analyzing data to find trends.
- Developing sales strategies and setting quotas.
- Staying current on company offerings and industry trends.
- Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
- Handling complaints and negotiations.
- Take Care VIP guests
- Overseeing the relationship with customers handled by your team.
- Keeping customers updated on the latest products in order to increase sales.
- Expanding the customer base by upselling and cross-selling.
- Knowing your competition and strategizing accordingly.

Last Position : HR Officer

Period : March 2017  to October 2019

Job Description :

- Recruitment and interview candidate
- Prepare HR documents, like employment contracts and new hire guides
- Prepare and contact Social Security Documents
- Organize and maintain personnel records
- Provides inputs to the Training Strategy and the development of specific training development plans
- Prepares training manuals and training offers for employees and managers
- Update internal databases Time Attendance (e.g. record sick or maternity leave)
- Prepare HR documents, like employment contracts and new hire guides
- Revise company policies
- Maintaining internal records, which may include preparing, issuing and filing company documentation (e.g. sick leave, maternity leave, etc.).
- Communicating with recruiters and other external parties.
- Updating company policies and ensuring legal compliance.
- Acting as the first point of contact for all personnel queries.
- Setting up interviews and corresponding with prospective employees in a timely manner.
- Create regular reports and presentations on HR metrics (e.g. turnover rates)
- Answer employees queries about HR-related issues
- Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)

2012

Last Position : Cook Helper Trainee

Period : August 2012  to February 2017

Job Description :

- Preparing meal ingredients for the Cook, which includes washing, peeling, cutting, and slicing ingredients.
- Assisting kitchen staff to unload food supplies from delivery trucks.
- Neatly putting away all utensils, cooking instruments, dishes, and cutting boards in their respective places.
- Packing take-out orders as needed.
- Mopping and sweeping the kitchen areas as required.
- Storing ingredients and food items according to food safety standards.