2022
Business Type : Commercial banks
Last Position : Customer service officer
Period :
August 2022 to
May 2025
Job Description :
- Handle all transaction details within the branch, ensuring accurate processing and record-keeping for each transaction.
- Deliver exceptional customer service by addressing inquiries, resolving issues efficiently, and ensuring a positive experience for all clients.
- Facilitate deposits and withdrawals, guiding customers through the process and ensuring compliance with banking regulations.
- Manage international transactions, providing assistance and information to customers regarding fees, exchange rates, and processing times.
- Exchange currency for customers, ensuring they receive the correct amounts and rates while maintaining a friendly and helpful demeanor.