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2024

Business Type : Commercial banks

Last Position : Assistant Customer Financial Solution Advisor

Period : September 2024  to  Present

Job Description :

- Financial transactions, cashier's check, cash, withdrawal, transfer and bill payment
- Offers counseling about dosposit product, longterm disposit and advise product credit card promotions, benefit to the customers.
- Provide advice and take care of customers to ensure they receive the best and complete service
- Verify the accuracy of the daily account summary and report to the supervisor.

2022

Business Type : Medicine / Cosmetic / Medical Equipment

Last Position : Online Sales Executive

Period : July 2022  to August 2024

Job Description :

- Answer incoming phone calls and promptly respond to customer messages, ensuring clear communication and assistance.
- Offer guidance on available treatments, advise customers on current promotions, and efficiently schedule appointments to meet their needs.
- Collect and address customer feedback and complaints across all communication channels, striving to enhance their experience and resolve any issues.
- Provide additional support as needed to ensure a positive customer experience and foster strong relationships.

2020

Last Position : Research & Development (R&D)

Period : November 2020  to June 2022

Job Description :

- Ensure that existing products meet quality standards by conducting thorough reviews and implementing necessary improvements.
- Design and develop innovative products that introduce unique features and capabilities to the market.
- Collaborate with various departments to facilitate the successful launch of new products, ensuring all teams are aligned and informed.
- Research current products to identify areas for enhancement, and implement upgrades that improve functionality and user experience.
- Troubleshoot and resolve issues that arise on the production line, focusing on optimizing processes for greater efficiency and effectiveness.