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Job Requirment

  • Position:

    Senior Application Support

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    Application Support/Helpdesk

  • Position:

    Production Support

    Occupation:

    Manufacturing/QA-QC

    Sub Occupation:

    Quality Assurance/Control-Testing/ISO

Interested business type

  • Computer/ IT
  • Finance
  • Telecommunication

Job Location

Bangkok (All)

Latest Salary

45,000 - 50,000 THB

Job Type

Full time

Availability

more than 30 days

Working Bangkok

Yes

Education

2017 - Suan Dusit University

Faculty:Science and Technology
Major:Computer Science
GPA 3.21 - Bachelor's Degree

Experience/ Internship

June 2022 toPresent  (3 Year 10 Month)
  • Last Position:
  • Technical Support (Tier 3) Production Support
  • Business Type:
  • Computer/ IT

Job Description

  • Investigate and resolve production incidents using SQL queries and system log analysis.
  • Perform root cause analysis (RCA) to identify underlying issues and prevent recurrence.
  • Validate and analyze financial transaction data using SQL / PL-SQL.
  • Monitor batch jobs and scheduled processes to ensure successful daily system operations.
  • Support production environments running on Linux and Kubernetes.
  • Coordinate application deployment and post-release verification.
  • Key Achievements
  • Successfully resolved critical production incidents, minimizing service disruption.
  • Supported financial transaction systems to ensure stable daily operations.
  • Collaborated with development teams to identify root causes and reduce recurring issues.
May 2017 toMay 2022  (5 Year 1 Month)
  • Last Position:
  • Senior Application Software Support

Job Description

  • Implemented and supported enterprise software systems for multiple client organizations.
  • Acted as primary application support during system implementation and go-live phases.
  • Investigated application issues and validated data accuracy using SQL Server queries.
  • Collaborated with development teams to troubleshoot system issues.
  • Provided operational and technical support for client business users.
  • Key Achievements
  • Provided implementation and application support for 50+ enterprise client organizations.
  • Supported system go-live activities and post-implementation stabilization.
  • Improved system reliability and operational efficiency through technical support.

Hard Skill

  •  - Log Analysis / Experienced
  •  - Application Deployment Support / Experienced
  •  - Kubernetes / Skillfull
  •  - SQL / PL-SQL / Experienced
  •  - Oracle Database / Skillfull
  •  - Microsoft SQL Server / Skillfull
  •  - Linux / Unix Administration / Experienced
  •  - Production Incident Troubleshooting / Experienced
  •  - Root Cause Analysis (RCA) / Experienced
  •  - Batch Job Monitoring / Expert

Soft Skill

  •  - Problem Solving
  •  - Problem Solving
  •  - Analytical Thinking
  •  - Attention to Detail
  •  - Communication skills
  •  - Team Collaboration
  •  - Incident Handling Under Pressure
  •  - Adaptability
  •  - Continuous Learning
  •  - Responsibility and Accountability

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent

Typing Skills

  • Thai : 22 words / min
  • English : 20 words / min
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