Job Description

• - Began career with Lion Brokers / Lion Group Holding Ltd. as a Sales Executive under the ECS Academy (The Ecosystem Academy) project. Responsible for organizing and conducting training seminars on stock analysis techniques and investment strategies. Focused on engaging new and beginner investors and traders to expand market reach and grow the client base.
• - Further advanced in the industry by joining PU Prime Brokers as a Business Development, working directly with the brokerage firm rather than through an academy. Focused on acquiring high-value investors and traders as strategic partners, while maintaining and developing relationships with existing clients to further grow the client base. Provided professional consultation, handled inquiries, and delivered prompt support, resolving issues efficiently using CRM systems. Drove sales performance to meet targets, coordinated with international teams and internal departments to enhance service efficiency, and collaborated with the team to develop and execute sales and marketing strategies.

Job Description

• - Managed and coordinated personal loan clients through both walk-in and online channels, building strong relationships to drive repeat business and acquire new customers. Planned and managed customer relationships, developed strategies to expand the client base, and supported marketing campaigns and promotional offers.
• - Reviewed and verified customer documents, eligibility, and information, processed applications, and maintained accurate records while tracking application status. Provided loan details and support, followed up on outstanding payments and handled debt collection, and prepared reports on performance, issues, and solutions to ensure service efficiency in line with company policies.

Job Description

• - Provide customer service by responding to inquiries and offering guidance regarding the banks credit card products and services
• - Receive and handle customer requests, and resolve initial issues related to the banks services, while coordinating with relevant departments when necessary

Job Description

• - Inspect and verify production formulas and process parameters that directly affect product quality
• - Conduct inspections of finished goods along the production line
• - Perform testing and analysis in the laboratory, such as moisture content, pH levels, and viscosity
• - Inspect products prior to release from the production line and control non-conforming products
• - Monitor and ensure compliance with GMP standards throughout the production process