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Expected Salary 23,000
Military Status - Serving
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Job Categories : Information Technology(IT)
Job Sub Categories : IT Support/Technical Support
Job Position : IT Support
Job Location : Bangkok (Huai Khwang)
Job Type : Full time
Availability : within 7 days
Working Bangkok : Yes
Willing to work oversea? : Yes
Graduation year : 2022
Certificate : Bachelor's Degree
Faculty : COLLEGE OF INNOVATIVE TECHNOLOGY AND ENGINEERING CITE
Major : IT
GPA : 2.34
Last Position : IT Service Help Desk
Period : April 2023 to Present
Job Description :
Provide IT support for 7-11 stores, includinghardware and software such as POS, EDC, AP, SC, GOT,and other related systems. This also includesmanaging employee data. If a store faces an issue,open a First Aid service ticket and document theproblem as reported by the store. Assist introubleshooting and ensure resolution within thesame shift. For cases requiring further investigation,forward the issue to the Back-End team for follow-up. For IT equipment repair requests, open an Incidentticket for technicians to inspect the issue on-site. Provide support to CPF employees for VPN, email,and network access. Verify system access permissionsin the Active Directory (AD) and resolve other issuesbased on company policies or infrastructure. Installcompany software such as MS Office, Citrix, SAPGui/BC/BW/BPC, and VPN. Support logistics and warehouse operations,including handling issues such as interface datafailures or incorrect information. Provide software support for POS systems usedacross the CP Group, including businesses like 5-StarGrilled Chicken, Chester, and Uoriki
Last Position : IT Service Help Desk
Period : August 2022 to March 2023
Job Description :
Provide basic IT equipment advice such as troubleshooting NB or PC including related function to the user and providing documentation information
Last Position : Temporary
Period : July 2019 to August 2019
Job Description :
Recommend application and how to use it for internet users in the network
Institute :
- Dhurakij Pundit UniversityPeriod :
- June 2022 to June 2022Course :
- IOTs @CITE
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| Languages | Speaking | Listening | Reading | Writing |
|---|---|---|---|---|
| Thai | Excellent | Excellent | Excellent | Excellent |
| English | Medium | Medium | Medium | Medium |
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