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2023

Business Type : Department Store

Last Position : Operations ( Section Manager )

Period : September 2023  to  Present

Job Description :

- Coordinated daily store operations to support administrative, sales, and customer service functions.
- Managed company documentation and maintained organized physical and digital filing systems.
- Oversaw administrative processes including office supply procurement and inventory monitoring.
- Planned staff schedules to ensure smooth operations and efficient workforce allocation.
- Managed sales administration including Sales Order processing, documentation preparation, and coordination with warehouse and finance teams.
- Handled after-sales processes including product returns, claims coordination, and customer issue resolution.
- Administered financial documentation including cash verification, deposits, VAT documentation, and refund processing.
- Prepared quotations and processed bulk purchase orders, coordinating with buyers and internal stakeholders.