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Expected Salary 40,000 - 60,000
Military Status - Exempted
1.
Job Categories : Information Technology(IT)
Job Sub Categories : Application Support/Helpdesk
Job Position : Application Support
2.
Job Categories : Information Technology(IT)
Job Sub Categories : Software Tester
Job Position : Software Tester
Job Location : Bangkok (All)
Job Type : Full time
Availability : more than 30 days
Working Bangkok : Yes
Work Upcountry : Yes
Graduation year : 2015
Certificate : Bachelor's Degree
Faculty : Business Administration and Information Technology
Major : Business Information Technology
GPA : 2.70
Graduation year : 2013
Certificate : High Vocational
Faculty : Business Administration
Major : business computer
GPA : 2.57
Graduation year : 2011
Certificate : Vocational
Faculty : Business Administration
Major : business computer
GPA : 3.03
Last Position : Technical Service Support, Supervisor
Period : August 2024 to Present
Job Description :
- Planned workflow processes and participated in system design with the development team
- Coordinated with developers and related departments to ensure efficient system implementation
- Conducted system testing to ensure accuracy and reliability before production deployment.
- Created user manuals and related technical documentation
- Provided user training and system usage guidance
- Offered technical support and resolved user-reported system issues
- Generated analytical and summary reports for management decision-making
Last Position : Business Partner , Application Support Tier 3
Period : August 2023 to February 2024
Job Description :
- Gathered and analyzed user requirements to support system design aligned with business processes
- Prepared data files and performed imports into database systems
- Developed user manuals and support documentation
- Conducted UAT sessions with users to ensure system accuracy before deployment
- Provided post-launch support by analyzing and resolving issues via SQL on Oracle Database, while maintaining SLA compliance
Last Position : Application Support Tier 1.5
Period : December 2017 to August 2023
Job Description :
- Supported end-users on Back Office and POS systems (Gas Station/NGV), including general usage and basic troubleshooting.
- Remotely accessed Back Office and POS systems to analyze and resolve basic system issues, and used SQL to configure accounting quantities for faulty fuel measurement devices and adjust fuel dispenser settings.
- Checked BlueCard loyalty points logs.
- Coordinated with technicians or relevant teams for issues beyond basic support scope.
- Prepared daily reports summarizing issues and operational activities.
Last Position : Genaral staff
Period : October 2015 to November 2017
Job Description :
- Manage stock of technicians equipment and various products.
- Calculate and process payroll for both full-time employees and contractors in a systematic manner.
- Prepare and record various documents accurately and in an organized way.
- Represent the company at mobile phone sales booths and provide product information to customers.
- Perform sales, installation, and maintenance of Boonterm top-up machines to ensure continuous operation.
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| Languages | Speaking | Listening | Reading | Writing |
|---|---|---|---|---|
| Thai | Excellent | Excellent | Good | Good |
| English | Medium | Medium | Medium | Medium |
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