Preview Resume

2025

Business Type : Government / Non-profit

Last Position : Research Project Coordinator

Period : November 2025  to  Present

Job Description :

-Provided project support in accordance with the assigned scope of work, including preparation and management of project-related documentation.
-Prepared approval documents for various project activities, including meetings, events, and operational processes.
-Coordinated and prepared meeting procedures at both project and national levels, including participant coordination, agenda preparation, meeting materials, and post-meeting follow-up.
-Supported procurement-related documentation, including purchasing requests, equipment sourcing, and coordination with relevant parties in compliance with established procedures.
-Coordinated with internal teams, government agencies, and international organizations to support project implementation.
-Compiled project data, progress reports, and supporting documents for management and stakeholder reporting.
-Supported event organization, seminars, and on-site operations in line with the project plan.
-Designed basic infographics and visual materials to support project communication and reporting.
-Performed other duties as assigned within the scope of the project.

2024

Business Type : Services

Last Position : Customer service internship

Period : March 2024  to June 2024

Job Description :

-Provided customer service, including accurate cash handling and efficient transaction processing.
-Managed multiple tasks simultaneously in a fast-paced environment while effectively prioritizing responsibilities.
-Recommended new menu items and promoted upselling through engaging and persuasive product presentations.
-Supported marketing activities by coordinating with influencers to generate brand interest and awareness.
-Maintained store cleanliness consistently to ensure a welcoming and pleasant environment for customers.
-Enhanced brand awareness through various promotional activities that helped attract new customers and retain existing ones.

Business Type : Hotel / Resort / Spa / Golf Club

Last Position : Food and Beverage Service

Period : February 2024  to February 2024

Job Description :

- Deliver exceptional customer service by greeting patrons warmly, addressing inquiries, and ensuring a pleasant dining experience.
- Take food orders accurately and efficiently, ensuring that all customer preferences are noted and communicated to the kitchen staff.
- Serve food and beverages to customers promptly while maintaining a friendly demeanor, enhancing their overall experience.
- Facilitate smooth interactions with customers in a casual setting, ensuring their needs are met and any concerns are addressed quickly.

Business Type : Hotel / Resort / Spa / Golf Club

Last Position : Food and Beverage Service

Period : January 2024  to January 2024

Job Description :

- Deliver casual customer service by engaging with customers, taking food orders, and ensuring a friendly atmosphere.
- Serve food efficiently while maintaining high standards of cleanliness and presentation.
- Offer convenience to customers by anticipating their needs and providing prompt assistance, creating a positive dining experience.
- Handle customer inquiries and feedback with a focus on satisfaction, resolving any issues that may arise during their visit.

2023

Business Type : Services

Last Position : Customer Service

Period : February 2023  to September 2023

Job Description :

-Delivered high-quality customer service in accordance with company standards to ensure customer satisfaction.
-Managed daily store operations, including beverage preparation and maintaining cleanliness in line with operational standards.
-Assisted customers by explaining menu options, recommending popular items, and processing orders efficiently.
-Accurately operated the cash register and recorded daily transactions.
-Demonstrated adaptability and strong multitasking skills during peak hours to ensure smooth service in high-pressure situations.
-Supported team efforts to achieve sales targets while maintaining a friendly and welcoming atmosphere for all customers.

2022

Business Type : Food & Drink Industry

Last Position : Customer Service

Period : May 2022  to November 2022

Job Description :

-Managed and processed table reservations efficiently by checking table availability and confirming bookings to ensure quality service for customers.
-Welcomed and assisted customers in a polite and friendly manner to create a positive first impression and a warm dining experience.
-Coordinated and worked closely with team members to ensure smooth service operations through clear communication and task allocation.
-Handled customer issues and complaints professionally by listening to feedback and providing appropriate solutions to ensure customer satisfaction.

2019

Business Type : Tour operator activities

Last Position : Tour Operations Internship

Period : May 2019  to September 2019

Job Description :

-Assisted in organizing and coordinating tour programs, including travel planning, transportation arrangements, and accommodation bookings for customers traveling to Malaysia. Provided on-site support as a tour guide for group tours to ensure smooth operations and effectively resolved issues during the trip.
-Communicated with tour operators and local service providers to secure the best offers and ensure high-quality services for customers. Gained hands-on experience in logistics management, schedule coordination, and adapting to last-minute changes under pressure.
-Delivered excellent customer service by addressing customer inquiries and resolving issues throughout the tour to ensure a positive travel experience for all participants. Supported the marketing team in promoting tour packages and maintaining customer relationships.