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2025

Business Type : Food & Drink Industry

Last Position : Marketing & Sales Manager

Period : July 2025  to October 2025

Job Description :

- Develop marketing strategies, set marketing goals, and analyze competitor's markets and consumer behavior.
- Design campaigns and promotional plans to boost sales across online and offline retail channels such as up-selling campaigns and seasonal promotions.
- Oversee brand image and ensure consistency with overall strategy by coordinating with creative, graphic design, and influencer teams.
- Analyze sales data and track performance metrics such as engagement and conversion rate; summarize results and adjust strategies to achieve sales targets and KPIs across both online and offline channels.
- Develop CRM programs to build and strengthen relationships with existing and new customers including membership systems, point collection programs, and exclusive benefits for new and loyal customers.
- Set monthly and annual sales targets, plan product distribution, and expand sales channels through pop-up booths and consignment with partnerships.
- Plan media and public relations activities, utilizing advertising channels such as Facebook, Instagram, and LINE Official Account.
- Manage and train the sales team to ensure product knowledge and effective sales techniques.

2019

Business Type : Food & Drink Industry

Last Position : Marketing Planner & Strategist

Period : December 2019  to June 2025

Job Description :

- Planning for campaign and promotion to increase sales online and offline retail market. Such as, Up-selling , season promotional, etc.
- Drive sales and traffic by creating and planning events or activities to attract customers to the farm shop with partner.
- Create and launch new products for up-selling and add product line.
- Create CRM program to create royalty program with customers, such as membership registration, point collection, and benefits for regular and new customers.
- Find new sales channels to diversify product in to other market and coordinate on special campaign or promotional. campaign with partner on E-Commerce platform.
- PR Products through ads broadcast on LINE OFFICIAL ACCOUNT and LINE Ads.
- Prepared and made artwork and printing media for online ads and offline point of purchase. (Photo shooting till done with Adobe Illustrator)
- Analyze sales report and following up sales to ensure on sales target and KPI target for online & offline retail market.

Business Type : Design/ Interior Design

Last Position : Sales & Marketing Executive

Period : July 2019  to November 2019

Job Description :

- Represent and sell a diverse range of home furnishing products, including sofas, sofa-beds, beds, armchairs, and carpets, consistently achieving sales targets.
- Coordinate efficiently with internal teams to manage customer purchase orders and ensure smooth delivery order processing.
- Liaise with suppliers and delivery/transportation partners to facilitate timely product procurement and distribution.
- Determine and communicate service charges, collect deposits or payments, and manage billing arrangements to ensure seamless transaction flow.
- Prepare accurate quotations, delivery orders, and receipts to support sales and logistics operations.
- Manage digital media content transfer and advertising materials to customers via social media platforms, enhancing customer engagement and brand visibility.
- Conduct product presentations and drive online marketing campaigns on social media channels such as Facebook and LINE Official Account to boost product awareness and sales.

2018

Business Type : Hospital activities (except specialized hospital activities)

Last Position : Customer Support Representative

Period : August 2018  to June 2019

Job Description :

- Determine service charges, collect deposits or payments, and coordinate billing to ensure smooth financial transactions.
- Provide clients with expert advice and education on animal health care, nutrition, and behavior management to promote pet well-being.
- Manage and transfer digital media content and advertisements to customers through social media platforms to enhance engagement and brand awareness.
- Liaise with suppliers and laboratories both domestically and internationally to coordinate supply chain and testing services.
- Monitor and maintain inventory levels of medicines, medical equipment, and pet products to ensure stock availability in the pet shop.
- Prepare medications accurately by reviewing and interpreting physician orders, ensuring compliance with veterinary protocols and safety standards.