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  • Position:

    Digital Marketing

    Occupation:

    Marketing/Public Relations

    Sub Occupation:

    Brand/Product Management

  • Position:

    Customer Service

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Chief/Manager/Management

  • Position:

    Admin Officer

    Occupation:

    Administration/General management

    Sub Occupation:

    Administration Others

Interested business type

  • Hotel / Resort / Spa / Golf Club
  • Online media
  • Public relations and communication management consultancy activities

Job Location

Khon Kaen (Mueang Khon Kaen)

Nakhon Ratchasima (All)

Bangkok (All)

Latest Salary

18,000 - 22,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2023 - Khon Kaen University

Faculty:Education
Major:Computer
GPA 3.65 - Bachelor's Degree

Experience/ Internship

October 2024 toOctober 2025  (1 Year 1 Month)
  • Last Position:
  • Customer Experience Supporter
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • Customer service primarily involves welcoming and facilitating guests, covering everything from reservations, check-in and check-out, providing information and various recommendations, resolving immediate issues, managing payments and guest accounts, as well as coordinating with other departments.
  • Housekeeping Management: Managing the cleanliness of all areas of the hotel, including floors, toilets, windows, furniture, garbage, dishwashing and replenishing hand soap on floors
  • Documentation Processing: Processed all housekeeping related paperwork including reports, contracts, memos and requisitions.
  • Coordination: Coordinated with Engineering and other departments to ensure smooth operation and cleanliness of guest rooms and offices.
  • Use of Software: Utilized TT Hotel software to track room cleanliness and housekeeping duties.
  • Managed budget and expenses: Managed housekeeping budgets and expenses, including laundry services and supplies.
  • Customer Satisfaction: Responded to customer feedback and resolved cleanliness issues to ensure guest satisfaction.
  • Marketing support: Support marketing by promoting the housekeeping service and ensuring a high standard of cleanliness.
  • Event and function support: Assisted in the planning and preparation of rooms for functions and events at the hotel.
June 2023 toJune 2024  (1 Year)
  • Last Position:
  • Administrative Assistant & Secretary
  • Business Type:
  • Construction of residential buildings

Job Description

  • Administration of documents: Managed contracts, progress reports, invoices, and financial records.
  • Coordination: Facilitated communication between teams and contractors for smooth project execution.
  • Order and Delivery Tracking: Managed purchase orders, tracked deliveries and coordinated with suppliers.
  • Payment Monitoring: Reviewed payments for materials, services and contractor fees.
  • Use of Software: Managed project data and created reports using software tools.
  • Meeting Preparation: Prepare documents and reports and coordinate meeting dates.

Hard Skill

  •  - Decision Making / Experienced
  •  - Teamwork / Experienced
  •  - Communication / Experienced
  •  - Interpersonal  / Expert
  •  - Troubleshooting / Experienced
  •  - Planning / Experienced
  •  - Strategy / Experienced
  •  - Negotiation / Experienced
  •  - Google Analytics / Expert
  •  - Able to serve food accurately and on time / Expert

Soft Skill

  •  - Teamwork
  •  - Communication skills
  •  - Culture Awareness
  •  - Collaboration
  •  - Creativity
  •  - Leadership
  •  - Culture Awareness
  •  - Adaptability
  •  - Innovation
  •  - Business Etiquette

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • English
  • Medium
  • Excellent
  • Excellent
  • Excellent
  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
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