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2021

Last Position : IT Operations

Period : November 2021  to June 2025

Job Description :

- Provide consultation and troubleshoot hardware, software, Printer and network issues
- remote/on-site support user
- Install Windows, MS.Office and other software
- Managed coordination, documentation, and additional IT responsibilities for internal and external operations
- Monitor the operational status of servers and network
- Managed and configured user access permissions across IT systems (Active Directory, Files share, Email)
- Monitor backup logs and restore data using Veeam
- Create inventory records for IT assets and support onboarding/offboarding of employees (accounts, devices, access)
- Learned systems used in IT operations
- Coordinated with the network & security teams on urgent issues
- Developed user manuals and conducted training sessions for employees
- Manage the procurement of hardware, software and related assets
- Additional tasks as assigned

2020

Business Type : Accounting, bookkeeping and auditing activities; tax consultancy

Last Position : IT Support

Period : October 2020  to November 2021

Job Description :

- Provide consultation and troubleshoot hardware, software, Printer and network issues
- Remote/On-site support user
- Install Windows, MS.Office and other software
- Manage the procurement of hardware, software and related assets
- Create inventory records for IT assets
- Coordinate with internal and external stakeholders of the organization
- Additional tasks as assigned

2018

Business Type : Hospital activities (except specialized hospital activities)

Last Position : Systems Assistant (Internship)

Period : June 2018  to October 2018

Job Description :

- Configure and troubleshoot network (Switch, Router : Cisco)