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Job Requirment

  • Position:

    IT Operations Specialist

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    IT Support/Technical Support

  • Position:

    IT Infrastructure Engineer (System Management)

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    IT Project Management/Product Management

  • Position:

    IT Governance and Compliance Officer

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    Security

Interested business type

  • Computer/ IT
  • Commercial banks
  • Electronic Industry

Job Location

Bangkok (All)

Latest Salary

28,000 - 30,000 THB

Job Type

Full time

Availability

within 7 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2021 - Sripatum University

Faculty:Information Technology
Major:Information and Communication Technology
GPA 3.46 - Bachelor's Degree

2019 - Aksorn Pattaya Technological College

Faculty:Business Administration
Major:Business Computer
GPA 3.62 - High Vocational

Experience/ Internship

November 2025 toFebruary 2026  (3 Month)
  • Last Position:
  • Officer - Infrastructure IT Support and Application support and Program management
  • Business Type:
  • Transportation

Job Description

  • IT Governance & Strategic Communication
  • Co-authored IT Policies & SOPs (Hardware, Software, Network, AI, Systems) to standardize operations and ensure security compliance.
  • Revamped Corporate IT Communications, designing visually engaging system announcements that received positive feedback from HR and management.
  • Procurement & Asset Management
  • Managed and optimized IT Asset Control for 500+ devices and 300+ users, meticulously tracking equipment handovers and maintaining a high-accuracy inventory database.
  • Managed IT Procurement Lifecycle, from sourcing quotations and Budget Memos to coordinating with Finance and Purchasing for PO issuance.
  • System Implementation & Knowledge Management
  • Partnered with IT Lead to migrate ticketing workflows to Atlassian Jira Service Management (from MS Lists/PowerApps), focusing on UX optimization.
  • Refined Atlassian Jira Service Portal via content review, field optimization, and pilot testing to ensure a seamless full-scale rollout.
  • Led User Training & Demos for multiple departments and established a Centralized Knowledge Base on Atlassian Confluence for internal knowledge sharing.
  • Application Support and Program management
  • Provided L1 technical support for mission-critical apps (Rider App, Ordering Systems, Mobile Devices), ensuring maximum uptime and operational efficiency.
  • Diagnosed and resolved incidents, proactively escalating complex bugs to engineering teams while managing stakeholder expectations.
  • Collaborated cross-functionally with Warehouse and Ops teams to streamline workflows and accelerate issue resolution.
January 2022 toNovember 2025  (3 Year 10 Month)
  • Last Position:
  • Desktop PC Support Infrastructure
  • Business Type:
  • Computer/ IT

Job Description

  • IT Support (Outsourced to Kiatnakin Phatra Securities PCL.)
  • IT Project Implementation
  • Successfully deployed MDM (Mobile Device Management) using Jamf Pro and Samsung Knox Manage for 400+ enterprise mobile devices, preventing data leakage and maintaining strict security compliance.
  • Engineered Master System Images and GPOs utilized across 1,600+ endpoints (PC, Laptop, and Zero/Thin Clients) to standardize system performance and enforce security baselines.
  • Executive & High-Stakes Event Support
  • Managed end-to-end technical operations for high-profile executive meetings, supporting both virtual platforms and on-site hotel venues for top-tier stakeholders.
  • Orchestrated technical execution for sessions with institutional investors, external partners, and representatives from listed/pre-IPO companies, impacting Thai and global financial markets.
  • Facilitated cross-border collaborations between domestic and international financial institutions, ensuring seamless connectivity and strict confidentiality for high-stakes discussions.
  • Ensured zero-downtime and flawless delivery for VIP guests and foreign dignitaries by expertly coordinating network stability and audiovisual integration at off-site venues.
  • Core IT Operations & Support
  • Provided Tier 2 technical support to 500+ users across macOS, Windows, Zero/Thin Client, and VDI (VMware) platforms, ensuring maximum uptime in a fast-paced securities environment.
  • Developed comprehensive technical documentation (FAQs & Knowledge Base) to empower user self-service and significantly reduce repetitive inquiry volume.
  • Security & Compliance: Conducted regular vulnerability assessments and managed IT asset lifecycles to meet stringent financial industry regulations.
  • Support Business Continuity Plan (BCP) activation and Disaster Recovery (DR) testing.

Hard Skill

  •  - macOS / Skillfull
  •  - Windows / Skillfull
  •  - Premiere Pro (Pr) / Skillfull
  •  - LAN / Beginner
  •  - Microsoft Teams / Expert
  •  - Microsoft Outlook / Experienced
  •  - VMware Horizon, VMware vSphere / Skillfull
  •  - Mobile device management (MDM, ABM) / Experienced
  •  - IT Assets Management / Experienced
  •  - Webinar, Online Event / Experienced

Soft Skill

  •  - Able to work under pressure
  •  - New Media Literacy
  •  - Service Mind
  •  - Creativity
  •  - Collaboration

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Medium
  • Medium
  • Good
  • Good
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