2015
Business Type : Computer/ IT
Last Position : Telesales
Period :
August 2015 to
October 2024
Job Description :
- Contact customers via phone to initiate and close sales deals.
- Prepare quotations and price comparisons for clients.
- Schedule product deliveries and coordinate with clients on purchase orders (PO).
- Research and gather information on potential and existing customers.
- Coordinate and provide support when customers face issues.
- Visit clients for product demonstrations or deliveries (especially for key accounts).
- Send quarterly email updates to inform customers of benefits and promotions.
- Follow up with annual subscription renewals for software customers.
- Manage and respond to inquiries from the company’s Website, Facebook, Lazada, and Shopee.
- Check stock availability before processing orders (Hardware, CadMouse, Materials, 3D Printers).
- Handle withholding tax documents and send payment notifications to customers via email.
- Provide prompt responses to customer inquiries across all online channels.