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  • Position:

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Job Location

Phayao (Phu Sang)

Kalasin (Mueang Kalasin)

Latest Salary

16,000 - 16,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Education

2022 - Chiangrai Rajabhat University

Faculty:-
Major:-
GPA 2.34 - Bachelor's Degree

Experience/ Internship

May 2024 toDecember 2024  (8 Month)
  • Last Position:
  • Loan Officer
  • Business Type:
  • Services

Job Description

  • - Assist customers with loan services by providing information, answering questions, and guiding them through the application process to ensure a smooth experience.
  • - Actively sell auto and life insurance products by identifying customer needs, presenting suitable options, and closing sales to meet branch targets.
  • - Collaborate with team members to strategize and implement sales techniques that drive performance and enhance customer satisfaction within the branch.
  • - Regularly monitor sales performance, analyze trends, and adjust approaches as needed to consistently achieve or exceed sales goals at the branch level.
March 2023 toMay 2024  (1 Year 3 Month)
  • Last Position:
  • Telesale
  • Business Type:
  • Insurance

Job Description

  • - Conduct phone consultations with potential clients to understand their insurance needs and provide tailored solutions.
  • - Explain various insurance products clearly, highlighting benefits and coverage options to help clients make informed decisions.
  • - Build and maintain strong relationships with clients through effective communication and follow-up, ensuring a positive experience throughout the sales process.
  • - Process applications and ensure all documentation is completed accurately and promptly, adhering to company policies and regulatory requirements.
  • - Continuously update knowledge of industry trends and product offerings to provide clients with the best advice and service possible.
June 2022 toFebruary 2023  (8 Month)
  • Last Position:
  • Telasale
  • Business Type:
  • Insurance

Job Description

  • - Engage with customers over the phone to sell car insurance policies, ensuring they understand coverage options and helping them choose the best fit for their needs.
  • - Provide support to clients involved in accidents by guiding them through the claims process, answering their questions, and offering reassurance during stressful situations.
  • - Follow up with customers after claims have been filed to ensure their concerns are addressed and to maintain strong relationships, fostering customer loyalty and satisfaction.
  • - Stay updated on industry trends and policy changes to provide accurate information and enhance the overall customer experience.

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Medium
  • Medium
  • Medium
  • Medium
  • English
  • Good
  • Good
  • Good
  • Good

Language Score

  • Japanese : N1

Typing Skills

  • Thai : 100 words / min
  • English : 100 words / min
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