Preview Resume

Expected Salary

20,000 - 23,500

Military Status

- Exempted

Job Requirment

Job Categories : Customer Service/CRM/Call Center

Job Sub Categories : Customer Service/CRM/Call Center Others

Job Position : Operation Support

Job Categories : Customer Service/CRM/Call Center

Job Sub Categories : Customer Service/CRM/Call Center Others

Job Position : Admin and Customer Service

Job Location : Bangkok (Bang Khae)

Job Type : Full time

Availability : within 7 days

Working Bangkok : Yes

Education

Rajabhat Maha sarakham University

Graduation year : 2017

Certificate : Bachelor's Degree

Faculty : Political Science and Public Administration

Major : Bachelor of Public Administration (BPA)

GPA : 3.59

Work Experience/Trainee

2025

Last Position : Chat Admin (Social Media)

Period : March 2025 to July 2025

Job Description :

- Provided customer support via social media, e-mail, website, and outbound calls.
- Made follow-up calls and shared updates with customers.
- Resolved basic issues and coordinated with relevant teams.
- Logged all interactions accurately in the system.

2019

Last Position : Operation Support

Period : June 2019 to February 2025

Job Description :

- Receive customer complaints through all channels, including telephone, email, feedback systems, and online platforms. - Coordinate, resolve issues, and provide advice related to in-game activities. - Perform other assigned duties, such as testing or playing company games to enhance service knowledge.

2018

Last Position : Call Center

Period : August 2018 to February 2019

Job Description :

Providing product information, giving recommendations, solving basic issues, and coordinating requests.

2017

Last Position : Assistant Store Manager

Period : April 2017 to July 2018

Job Description :

Assistant Store Manager at SE-ED Lotus Chum Phae (Khon Kaen) Responsibilities include customer service, sales, inventory checking, handling in-store paperwork, and supervising store staff.