Preview Resume

Expected Salary

40,000 - 50,000

Military Status

- Exempted

Job Requirment

Job Categories : Customer Service/CRM/Call Center

Job Sub Categories : Chief/Manager/Management

Job Position : Manager

Job Categories : Management/Manager

Job Sub Categories : General Manager

Job Position : Manager

Job Categories : Media-Advertising

Job Sub Categories : Media/Advertising Others

Job Position : Copy Writer Content Writer

Interested business type : Telecommunication, Services, Advertising activities

Job Location : Nonthaburi (All), Bangkok (Huai Khwang), Bangkok (Taling Chan)

Job Type : Full time

Availability : Immediate

Working Bangkok : Yes

Work Upcountry : Yes

Education

Rajabhat University

Graduation year : 2008

Certificate : Bachelor's Degree

Faculty : Mass Communication

Major : Advertisement

GPA : 2.78

Work Experience/Trainee

2020

Last Position : Article Writing ( SEO ) , UX/UI Design

Period : May 2020 to December 2024

Job Description :

- Write an article Content for SEO marketing. - Basic website and UX/UI design to summarize and forward to the developer team for coding. - Contact with Dev team for contribute website or Application - Meeting with related teams To offer opinions and ideas for marketing plans. - Monitor and Announcement via LINE Official to inform customers about news updates and important information.

2017

Last Position : Senior Planner , Product Team

Period : March 2017 to April 2020

Job Description :

- Operate of game services Tree of Savior (2017 - 2019). - Operate of game services World of Dragon Nest (2019 - 2020). - Coaching and Being mentor for Junior Game planners. - Contact with Dev team for contribute schedule update. - Planner Patch update schedule , events also promotion. - Summarize report and inform team. - Find and test new games in order to open for service. - Help the translation team check and adjust the language translations within the game to get the correct and appropriate language. ( LQA / Localization Quality Assurance )

2016

Last Position : Customer Service Manager

Period : March 2016 to March 2017

Job Description :

- Prepare Customer Service system pattern. - Coaching and Being mentor for Customer Service operators. - Create and Monitor events, campaigns & promotions. - Check the game's payment system. - Test game patches, online events and report test results. - Find and test new games in order to open for service.

2014

Last Position : Staff , Senior Operator

Period : August 2014 to March 2016

Job Description :

- Completed Game Customer Service Training in Fukuoka, Japan. - Coaching and Being mentor for Customer Service operators. - Participated in LINE Q / LINE TV / LINE Webtoon by helping collecting data analyzing and providing feedback. - Guide OPs to be able to operate and monitor their quality of work. - Preparation of the new Template case found the question never before to apply to answer customers. - Escalate and report case to Japan or pathnership team for investigation compensate.

2009

Last Position : Game Master , Customer Service

Period : April 2009 to July 2014

Job Description :

- Take care of customers trouble cases. - Create and Monitor events, campaigns & promotions. - Monitor and report promotion and events of Competitor Company. - Check the game's payment system. - Set up event for game tournament and road show in Thailand. - Check CCU (ConCurrent User) and Report CCU daily. - MC,Commentator and E-sport Tournament. - Test game patches, online events and report test results. - Make reports for the game's BUGS.

2007

Last Position : Internship as Creative, Co-Producer, Editor, Prop

Period : July 2007 to October 2007

Job Description :

- Internship as Creative, Co-Producer in MATCHING BROADCAST ( / Plod Nhee TV program) - Creative, Co-Producer - Create storyboard + Prepare script - Scenes Editor

2005

Last Position : Teacher Assistant / Com

Period : April 2005 to May 2006

Job Description :

- Teacher Assistant at Rajabhat Bansomdejchaopraya University - Participated in a Workshop with Professional creative advertising in a campaign of Thai Health Organization. - Participated in DTAC Happy awards 3 by create storyboard under concepts turn off your mobile phone in theater. - Participated in B A D Awards 2006 by create advertising under topic of INTER GOES THAI - Participated in Junior TACT Awards by create storyboard under topic of Mistine DLay - Participated in Junior Creative Award 2006 by creating Print Ad. under topic of Anti-Drug Challenge