2025
Business Type : Hotel / Resort / Spa / Golf Club
Last Position : Guest service agent GSA
Period :
April 2025 to
Present
Job Description :
- Worked night shifts, ensuring a smooth transition between day and night operations while preparing accurate night audit reports for financial reconciliation.
- Managed guest check-in and check-out procedures efficiently, providing a welcoming experience and addressing any concerns during their stay.
- Handled reservations and monitored room availability using Smart Finder PMS, ensuring optimal occupancy and guest satisfaction.
- Assisted guests with room bookings, organized meeting rooms, and provided information on hotel services, making their stay as comfortable and enjoyable as possible.