2022
Last Position : Sales Coordinator
Period :
August 2022 to
Present
Job Description :
Receive customer orders via email and LINE, and perform preliminary data verification
Prepare quotations, invoices, and purchase orders through the ERP system
Create job orders and coordinate with relevant departments
Monitor delivery schedules to ensure timely shipments
Collaborate with the Accounting and Finance departments to verify payment status
Issue delivery notes and shipping invoices
Track delivery status and ensure products reach customers on time
Coordinate with logistics providers, negotiate shipping rates, and monitor shipments until final delivery
Provide after-sales service, handle customer complaints, coordinate issue resolution, and summarize feedback in compliance with ISO 9001:2015
Create PR (Purchase Requisition) for packaging materials and manage transportation costs