2022
Last Position : System support
Period :
June 2022 to
November 2024
Job Description :
-Responsible for communicating and providing accurate information about the process of procurement via telephone and email, such as quotation, purchase order, E-invoice management, and e-auction.
-Responsible for inspecting and correcting the initial e-procurement system so that customers are able to work more efficiently; checking the product code to create the purchase order and checking the cause of the error that prevents the user from working before coordinating with the 2nd level.
-Responsible for authorizing access to the portal for the user and assisting in the resolution of problems when users are unable to access the portal or when their account has been locked and expired, including transferring or updating personal data between the users accounts.
-Responsible for coordinating matters with various internal departments, including accounting, SAP, the supplier management team, or the relevant team to solve issues for the purchaser and vendor in order to provide customers with assistance as soon as possible.