2024
Business Type : Computer/ IT
Last Position : Admin front office
Period :
December 2024 to
Present
Job Description :
High-Volume Solo Operations: Managed end-to-end store services independently, providing support for both walk-in and online customers, even during peak hours.
Crisis Management & Service Recovery: Skilled in resolving immediate technical issues and implementing service recovery strategies to maintain high customer satisfaction levels.
Financial Integrity: Accountable for daily cash management, sales reconciliation, and revenue reporting with 100% accuracy and strict adherence to internal controls.
Operational Excellence: Recognized by management for fast-paced inventory replenishment and ensuring all store equipment/computers are maintained in peak condition.
Digital Proficiency: Expertly utilized specialized store software and POS systems to streamline sales and operational workflows.