2025
Business Type : Computer/ IT
Last Position : Sales engineer
Period :
September 2025 to
March 2026
Job Description :
Customer Relationship Management (CRM)
Managed post-sales customer relationships to ensure satisfaction, retention, and long-term engagement
Identified opportunities to upsell and cross-sell Network Solutions and IT Solutions & Maintenance services
Coordinated sales activities and conducted client visits to strengthen relationships and understand customer needs
Provided timely and professional support to customers via phone and email
Prepared sales documents, including quotations, proposals, and performance reports
Acted as a key liaison between sales teams, clients, and internal/external stakeholders to ensure smooth operations and service delivery