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Expected Salary 145,000 - 200,000
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Job Categories : Management/Manager
Job Sub Categories : Director
Job Position : Chief Operating Officer (COO)
Interested business type : Others
Job Location : Bangkok (Bang Na)
Job Type : Full time
Availability : Immediate
Working Bangkok : Yes
Work Upcountry : Yes
Graduation year : 2005
Certificate : Bachelor's Degree
Faculty : Architecture - International program
Major : Industrial Design
GPA : 2.76
Graduation year : 2005
Certificate : Bachelor's Degree
Faculty : Industrial Design
Major : Product Design
GPA : 3.9
Business Type : Consulting
Last Position : Chief Operating Officer (COO)
Period : January 2024 to August 2025
Job Description :
Payroll Outsourcing Transformation: Streamlined payroll operations through automation (Power Automate & in-house apps), cutting manual workload by 50%, improving accuracy, and ensuring error-free compliance for multinational clients.
Employer of Record (EOR) Leadership Pipeline: Designed and implemented a Managerial Improvement Program (MIP), developing team leaders into true people managers and building sustainable leadership capacity across the organization.
Visa & Work Permit Expansion: Scaled the Visa & Work Permit team to meet double-digit quarterly growth in client demand, introducing workflow tracking systems to increase speed and accuracy.
HR Outsourcing Department Growth: Founded and expanded a comprehensive HR outsourcing unit that now delivers full-function HR solutions (Recruitment, C&B, PMS, HR Analytics, Employee Relations) tailored to diverse client needs.
HR Consulting Services: Initiated and scaled HR Consulting, delivering projects such as organizational competency frameworks, compensation & benefits design, salary structures, PMS, and turnover root-cause analysis, positioning RLC as a strategic HR partner beyond transactional outsourcing.
Performance & Rewards Framework: Introduced a Performance Management System (PMS) and Recognition & Rewards programs, improving employee engagement scores and aligning performance with business results.
Organizational Culture & Retention: Strengthened culture via probation objectives, career pathing, and leadership feedback loops, which contributed to higher retention and lower turnover rates.
Digital Transformation & Standardization: Established new organizational standards, including clear workflows, digital transformation initiatives, and incentive schemes, enhancing efficiency and accountability across departments.
Executive Partnership & Business Strategy Alignment: Worked closely with CEO and C-level leaders to align HR strategy with business objectives, directly impacting 100% client satisfaction and increased retention rates.
AI & Innovation: Launched internal AI Agent initiatives and workflow automation, positioning RLC as a forward-looking HR outsourcing firm with scalable and innovative service delivery.
Business Type : Advertising activities
Last Position : Senior Campaign Execution Manager (Team Lead) |
Period : June 2016 to June 2020
Job Description :
Data-Driven Media Execution: Transformed marketing campaigns for top FMCG clients (Unilever, Nestl, P&G) by leveraging customer data and insights to design and execute highly targeted media strategies.
Customer Journey Understanding: Mapped and analyzed the end-to-end customer journey, ensuring that every campaign touchpoint from in-store activation to digital engagement was aligned with consumer behavior and purchasing patterns.
End-to-End Campaign Management: Oversaw the full lifecycle of media campaigns, from data analysis, creative briefing, media planning, execution, to post-campaign analytics, ensuring measurable ROI and client satisfaction.
Cross-Functional Leadership: Led a team of 12 members, collaborating with creative, analytics, and production teams to integrate data insights with compelling storytelling.
Operational Excellence: Implemented reporting systems to monitor campaign effectiveness and margin analysis, ensuring campaigns were both impactful and profitable.
Commercial Impact: Delivered 15% YoY revenue growth and resolved 95% of campaign issues through proactive, client-first problem-solving.
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| Languages | Speaking | Listening | Reading | Writing |
|---|---|---|---|---|
| English | Excellent | Excellent | Excellent | Excellent |
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