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Job Requirment

  • Position:

    Customer Service Manager

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Chief/Manager/Management

Job Location

Bangkok (Bang Rak)

Bangkok (Bang Kho Laem)

Bangkok (Bang Khun Thian)

Latest Salary

50,000 - 65,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Education

2004 - Thepsatri Rajabhat University

Faculty:Business Administration
Major:Accounting
GPA 2.66 - Bachelor's Degree

Experience/ Internship

May 2025 toSeptember 2025  (4 Month)
  • Last Position:
  • Internal Audit Manager
  • Business Type:
  • Logistics activities

Job Description

  • - Conducted internal audits to ensure compliance with company policies.
  • - Verified compliance with company policies, internal controls, and relevant regulations.
  • - Identified process gaps and provided recommendations for improvement.
  • - Led a team to resolve complex customer issues and improve service quality.
  • - Streamlined operational processes, resulting in a reduction in delivery lead times.
August 2014 toApril 2025  (10 Year 8 Month)
  • Last Position:
  • Customer Service Manager
  • Business Type:
  • Logistics activities

Job Description

  • - Managed all aspects of cross-border logistics operations, ensuring timely and cost-effective delivery.
  • - Led a team to resolve complex customer issues and improve service quality.
  • - Streamlined operational processes, resulting in a reduction in delivery lead times.
  • - Collaborated on projects with key corporate clients to manage cross-border transportation operations.
  • - Prepared and presented monthly KPI reports to track service performance.
  • - Participated in monthly business review meetings with clients and internal stakeholders.

Hard Skill

  •  - Logistics & Supply Chain Management / Expert
  •  - Customs Clearance & Regulations / Expert
  •  - Word / Excel / Power Point / Experienced

Soft Skill

  •  - Communication skills
  •  - Negotiation skills
  •  - Complex Problem Solving
  •  - Leadership
  •  - People Management skills
  •  - Able to work under pressure
  •  - Service Mind
  •  - Teamwork

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • English
  • Medium
  • Medium
  • Good
  • Medium

Typing Skills

  • Thai : 40 words / min
  • English : 43 words / min

Training Information

Institute Import-Export Training Institute (ITI)

 - June 2018 to August 2018NameCourse Customs Broker Traing Program (Batch 107)
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