Job Description

• IT Manager (Jan 2021 Present)
• Managed IT operations for 8 offices and multiple hospitality sites, leading IT team.
• Developed IT strategy aligned with corporate objectives, achieving 15% annual cost reduction through vendor negotiations and cloud adoption.
• Led PDPA compliance projects, Microsoft 365 migration, and ERP upgrades for over 200 users.
• Directed infrastructure upgrades, including network redesign, server deployments, and CCTV expansion.
• Assistant IT Development Manager (Jan 2019 Dec 2020)
• Oversaw IT projects and ERP system enhancements across all business units.
• Designed and implemented centralized backup systems, reducing recovery time by 50%.
• Senior IT Development (Jan 2017 Dec 2018)
• Implemented network infrastructure upgrades, reducing downtime incidents by 40%.
• Led IT support and development teams, achieving a 98% Project Plan more
• Senior IT Support (Dec 2014 Dec 2016)
• Provided IT support, server administration, and asset management.
• Introduced ticketing system to improve IT request handling efficiency.
• MAJOR PROJECTS & ACHIEVEMENTS
• Microsoft 365 Hosting & Deployment Initiative Multi-site rollout with vendor selection, implementation, and staff training.
• Cybersecurity Initiative Vulnerability assessments, configuration hardening, and network security upgrades.
• Infrastructure Upgrades NAS server installations, firewall replacements, CCTV enhancements, and network diagram redesign.
• AI Skills for Work & Microsoft 365 Training Organization-wide training to boost productivity and tech adoption.
• PMS, POS, and Back Office Deployment Full hospitality IT system installation at Springfield @Sea and Springfield Village.
• Network Upgrades Enhanced connectivity at Springfield @Sea and Springfield Village.
• Leased Line Optimization Terminated unused leased line at SF Village, reducing telecom costs.
• Access Control Systems Installed Access Lift systems at Mayfair Garden and Gardina Asoke.
• PDPA Compliance Developed and established PDPA Center for all BUs.
• Gardina Asoke IT Integration Implemented server domain, VPN, and integrated into central data center.
• Springfield Workflow Implementation Developed online workflows, deployed NAS servers, and upgraded networks.
• Gardina Asoke Hotel IT Setup Installed network, CCTV, servers, and software.
• Express Accounting Rollout Standardized financial systems across 11 business units.
• COVID-19 Digital Health Screening System Implemented at TYP for staff compliance and tracking.
• COVID-19 BCP & Remote Work Implementation Enabled 100% of targeted staff to work remotely.
• Implement Thaniya Retail Digital Workflow
• Gardina Asoke & Springfield Royal Infrastructure Installed network, CCTV, and integrated control systems.
• Enterprise Backup Deployment Multi-site local/cloud backup nodes.
• SASF & Thaniya Retail Digital Workflows Improved administrative processes.
• Springfield WiFi Upgrade Enhanced coverage and guest experience.
• Server Migration to Cloud For Springfields core servers.
• Property & Sales Workflow Automation Increased efficiency in project planning and sales.
• Setup of program accounts for 4 companies is complete.
• New LAN/WAN Infrastructure Installed for Thaniya HQ and Real Estate offices.
• CCTV Upgrade Installed modern security camera systems.
• Centralized Data Center Setup Improved file and data storage management.

Job Description

• Managed IT support for 300 users across 30 nationwide branches.
• Maintained and managed Windows OS servers (virtual and physical) to ensure high availability.
• Provided ERP support for SAP and Express systems, including user training and troubleshooting.
• Monitored and maintained network stability across all locations to ensure uninterrupted business operations.
• Enforced IT security policies, including access control and data protection measures.
• Coordinated IT infrastructure upgrades and vendor management for equipment and software procurement.
• Key Projects:
• New Branch Setup Central Department Stores (Nationwide): Led IT setup for over 30 new locations including clinics and skin treatment centers across Thailand. Responsible for full infrastructure deployment, including network installation, server configuration, ERP integration, and staff training.

Job Description

• • Installed, repaired, and maintained ATMs and cash handling machines for major banks.
• • Conducted preventive maintenance to maintain 98% SLA uptime and limit downtime to under 2 hours per incident.
• • Performed software upgrades, replaced components, and calibrated cash dispensing units.
• • Provided on-site emergency technical support to reduce service disruptions.
• • Managed spare parts inventory and coordinated with suppliers to ensure timely repairs.
• Key Projects:
• • Nationwide ATM Deployment – SCB, KTB, GSB, BAY, GH Bank: Installed and configured new ATMs, including full hardware setup, control software installation, and secure network configuration to connect with bank systems.
• • Post-Flood ATM Replacement Project (2011): Led large-scale ATM replacement project after severe flooding in Thailand, deploying new ATMs across multiple affected regions under urgent timelines.