2005
Business Type : Energy
Last Position : Customer Service (Fleet Card) Department
Period :
April 2005 to
January 2007
Job Description :
- Monitored and analyzed customer usage data to ensure effective service delivery and address any discrepancies.
- Acted as a liaison between the company, service stations, and customers to swiftly identify and resolve issues, ensuring a smooth experience for all parties involved.
- Compiled and prepared detailed summary reports of customer problems for the department head, highlighting trends and suggesting potential improvements for service enhancement.