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Job Requirment

  • Position:

    Customer Service Officer

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

  • Position:

    Administration Officer

    Occupation:

    Administration/General management

    Sub Occupation:

    Administration/Operation/Clerical Support

  • Position:

    HR

    Occupation:

    Training/HR/Recruiting

    Sub Occupation:

    HR Staff

Job Location

Bangkok (All)

Latest Salary

28,500 - 30,500 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Education

2018 - Surindra Rajabhat University

Faculty:Bachelor of Public Health
Major:Faculty of Science and Technology
GPA 3.01 - Bachelor's Degree

Experience/ Internship

November 2024 toAugust 2025  (9 Month)
  • Last Position:
  • Administrative Officer
  • Business Type:
  • Manufacture and distributor.

Job Description

  • 1.Optimize procurement and vendor selection, saving 1015% and ensuring on-time delivery.
  • 2.Oversee factory, vehicle, compulsory insurance, and tax compliance, maintaining 100% compliance and reducing administrative follow-ups and risk by 80%.
  • 3.Plan and organize employee welfare programs and internal events, boosting employee engagement by 85%.
  • 4.Manage corporate gifts and office supplies, cutting costs 10% and improving inventory accuracy 30%.
  • 5.Arrange travel bookings, flights, and expense reporting, reducing costs 1015%.
February 2021 toOctober 2024  (3 Year 8 Month)
  • Last Position:
  • Customer Service Support Officer
  • Business Type:
  • Computer/ IT

Job Description

  • 1.Provided end-to-end customer support via phone, email, and Line OA, achieving 92%+ customer satisfaction
  • 2.Collaborated cross-functionally (Dev, IT, PO, Sales), reducing response time from 48 hrs to 12 hrs and boosting team efficiency 85%
  • 3.Developed user guides, webinars, and on-site training, cutting user errors 70%
  • 4.Designed Jasper reports with accurate CRM integration (100% data accuracy) and analyzed feedback to reduce repeat issues 60%
June 2018 toJanuary 2021  (2 Year 7 Month)
  • Last Position:
  • Administration Officer & Public Relations
  • Business Type:
  • Services

Job Description

  • 1.Managed ISO-compliant documentation and admin systems, improving operational efficiency by 25%
  • 2.Resolved resident complaints promptly, achieving 95% satisfaction rate
  • 3.Oversaw maintenance of property, utilities, and equipment, reducing operational issues by 30%
  • 4.Processed fee collections and parcel deliveries with 100% accuracy and timeliness
  • 5.Organized legal docs, meetings, and community activities, boosting resident engagement by 40%

Hard Skill

  •  - Gmail / Experienced
  •  - Line, Line Ads / Experienced
  •  - Facebook, Facebook Ads / Experienced
  •  - Windows / Experienced
  •  - Microsoft Excel / Experienced
  •  - Microsoft Outlook / Experienced
  •  - Canva / Experienced
  •  - Excel-Vlookup / Experienced
  •  - Excel-Pivot Table / Experienced

Soft Skill

  •  - Transdisciplinary
  •  - Coordinating with others
  •  - Time Management skills
  •  - Life-Long Learning
  •  - Adaptability
  •  - Culture Awareness
  •  - Attention to Details
  •  - Able to work under pressure
  •  - Service Mind
  •  - Cognitive Load Management

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent

Typing Skills

  • Thai : 60 words / min
  • English : 40 words / min
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