Job Description

• - Led and coordinated the end-to-end implementation of WMS Scale, WMOS 2017, and NetSuite across multiple client operations, ensuring seamless system integration and alignment with business objectives.
• - Provided comprehensive technical support for Manhattan WMS platforms (Scale, WMOS 2017, WM Active) and Nulogy, consistently resolving complex issues and maintaining system stability to support uninterrupted operations.
• - Acted as the primary point of contact for IT-related inquiries, delivering timely assistance for hardware, software, and network concerns. Performed initial diagnostics, offered user guidance, and escalated advanced issues to specialized teams when necessary.
• - Improved operational efficiency by automating routine tasks through Microsoft Power Automate and Office Scripts, significantly reducing manual workload and enhancing process consistency.
• - Developed customized Excel VBA, Access tools for data modeling, reporting, and warehouse layout planning, supporting cross-functional teams and contributing to streamlined workflows.
• - Designed and implemented interactive Power BI dashboards and reports using DAX and Power Query, enabling real-time performance monitoring and data-driven decision-making across departments.

Job Description

• - Coordinated effectively with internal teams and external stakeholders to ensure alignment and smooth execution of operational activities.
• - Executed tasks assigned by head office and branch locations, maintaining clear communication and timely delivery to support organizational objectives.
• - Planned, developed, and enhanced warehouse operations, focusing on improving efficiency, safety, and cost-effectiveness through continuous process improvement.
• - Monitored and evaluated daily performance metrics, including productivity, quality, and issue resolution, to ensure operational targets were consistently met.
• - Maintained high standards of inventory accuracy within the inventory management system, supporting reliable stock control and reporting.
• - Developed customized Excel VBA tools for data modeling, reporting, and warehouse layout planning, supporting cross-functional teams and contributing to streamlined workflows.
• - Supervised and guided warehouse staff, promoting efficient workflows and cost-effective practices while fostering a culture of accountability and teamwork.
• - Acted as the primary point of contact for operational and logistics-related inquiries, providing prompt assistance on performance, system, and distribution center matters. Conducted initial assessments, offered guidance, and escalated complex issues to specialized teams when necessary.

Job Description

• - Led and coordinated the end-to-end implementation of SAP across multiple client operations, ensuring seamless system integration and alignment with business objectives.
• - Provided comprehensive technical support for SAP, consistently resolving complex issues and maintaining system stability to support uninterrupted business operations.
• - Acted as the primary point of contact for IT-related inquiries, delivering timely assistance for hardware, software, and network concerns. Performed initial diagnostics, offered user guidance, and escalated advanced issues to specialized teams when necessary.
• - Developed customized Excel tools for data modeling, reporting, and warehouse layout planning, supporting cross-functional teams and contributing to more efficient and informed decision-making.
• - Created onboarding presentations and self-learning manuals to support new employee training, helping to accelerate knowledge transfer and promote self-sufficiency.

Job Description

• - Ensured operational safety and readiness by monitoring bridge activities, overseeing boarding and disembarkation procedures, and supervising mooring ropes and anchor operations.
• - Assisted in vessel navigation, steering the boat under the direction of the master or bridge watch officer, and managing communication through signal flags and navigational lighting systems.
• - Supported emergency preparedness and safety operations, including the launch and retrieval of lifeboats, and demonstrated proficiency in rope handling and knot-tying for secure mooring and safety procedures.
• - Acted as the primary point of contact for IT-related inquiries, providing timely support for hardware, software, and network issues. Conducted initial diagnostics, offered user guidance, and escalated complex problems to specialized teams when required.
• - Developed customized Excel and VB.NET tools for data modeling, reporting, and warehouse layout planning, enhancing cross-functional collaboration and enabling more informed, data-driven decisions.