Job Description

• - Provide IT support to users by troubleshooting hardware and software issues, ensuring timely resolutions to minimize downtime.
• - Operate the IT helpdesk by responding to user inquiries, documenting problems, and escalating complex issues as necessary to maintain efficient operations.
• - Develop and enhance internet systems by collaborating with teams to design, implement, and test solutions that improve online functionality and user experience.

Job Description

• - Gather and analyze requirements from stakeholders to ensure a clear understanding of project objectives and deliverables.
• - Perform ETL (Extract, Transform, Load) processes to efficiently manage data from various sources, ensuring it is clean and ready for analysis.
• - Design engaging and informative visualizations that effectively communicate data insights and trends to stakeholders.
• - Develop dynamic visualizations using Power BI, creating interactive dashboards that allow users to explore data and make informed decisions.

Job Description

• - Configured and developed PDPA workflow processes and Consent Management using OneTrust platform.
• - Provided production support and conducted root cause analysis for system issues. c.
• - Managed end-to-end software deploymentprocesses.
• - Performed data and document migration while optimizing system performance.
• - Developed and implemented automated user enrollment process.
• - Provided Tier 1 technical support, including issue investigation and log monitoring.

Job Description

• - Oversee system migration processes, ensuring smooth transitions and minimal downtime for users.
• - Maintain and enhance existing code, regularly updating it to improve functionality and performance.
• - Develop new software projects by writing clean, efficient code that meets user requirements and industry standards.
• - Identify and resolve bugs in software applications promptly, ensuring a seamless user experience and system reliability.
• - Provide customer support by addressing inquiries, troubleshooting issues, and offering solutions to enhance user satisfaction.
• - Create and maintain comprehensive documentation for software projects, detailing features, functionalities, and user guides for future reference.