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  • Position:

    Customer service

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

  • Position:

    Leasing Officer

    Occupation:

    Property

    Sub Occupation:

    Property Management

Job Location

Samut Sakhon (All)

Bangkok (All)

Latest Salary

29,000 - 29,000 THB

Job Type

Full time

Availability

within 15 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2022 - Chiang Mai University

Faculty:humanities
Major:Chinese
GPA 3.18 - Bachelor's Degree

Experience/ Internship

September 2024 toPresent  (1 Year 8 Month)
  • Last Position:
  • Senior Customer Service
  • Business Type:
  • Real Estate

Job Description

  • Served as the primary point of contact for retail tenants, handling inquiries, complaints, and service requests professionally and
  • promptly.
  • Coordinated the signing of lease agreements and ensured all supporting documents were accurate and complete.
  • Provided accurate information and advice to customers regarding available rental spaces.
  • Presented tenant requests and special conditions to supervisors for review and approval.
  • Coordinated with the accounting department on rental rate adjustments, including increases or decreases.
  • Assisted with onboarding new tenants, including documentation, space handover coordination, and orientation on center policies.
  • Liaised with internal departments (e.g., maintenance, security, leasing) to ensure efficient resolution of tenant issues.
  • Supported property management in organizing tenant engagement initiatives and collecting feedback to enhance tenant satisfaction.
  • Facilitated tenants' access to public relations and promotional media provided by the shopping center.
  • Coordinated with contractors for store-related and facility-related matters.
  • Performed other duties as assigned by the supervisor.
February 2023 toNovember 2023  (9 Month)
  • Last Position:
  • Overseas Officer
  • Business Type:
  • Retail

Job Description

  • Coordinated inquiries and placed orders for products and spare parts between suppliers and sales teams. Managed purchase orders
  • in the SAP system.
  • Followed up with suppliers on PI/CI and shipping documents.
  • Conducted comparisons of freight costs and arranged freight bookings.
  • Submitted insurance documents and ensured completeness and accuracy.
  • Notified the shipping department to complete the import customs entry form.
  • Reviewed draft entry forms for validity.
  • Sent packing list documents and notified the store of the actual delivery date.
  • Handled product claims efficiently.
August 2022 toJanuary 2023  (5 Month)
  • Last Position:
  • Admin Support
  • Business Type:
  • Food & Drink Industry

Job Description

  • Managed general administrative tasks, including opening PR in the SAP system and making internal and external memo
  • announcements.
  • Coordinated spare parts orders between the supplier and the maintenance department, specifically for items like thermocouples and
  • the outer circle of the Chinese furnace.
  • Facilitated franchising tasks by coordinating between customers and various store departments.
  • Generated sales order (SO) documents and monitored the customer delivery schedule.
  • Updated food courses and calculated operating costs, incorporating profit margins ranging

Hard Skill

  •  - Microsoft Word / Experienced
  •  - Microsoft Excel / Beginner
  •  - Microsoft PowerPoint / Skillfull
  •  - SAP / Beginner
  •  - Google Sheets / Skillfull
  •  - Google Forms  / Skillfull
  •  - Google Drive  / Skillfull

Soft Skill

  •  - Able to work under pressure
  •  - Service Mind
  •  - Time Management skills
  •  - Coordinating with others
  •  - Teamwork
  •  - Culture Awareness
  •  - Communication skills
  •  - Emotional Intelligence
  •  - Negotiation skills

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • Chinese
  • Medium
  • Medium
  • Medium
  • Medium
  • English
  • Medium
  • Medium
  • Medium
  • Medium

Language Score

  • Chinese : HSK5

Typing Skills

  • Thai : 40 words / min
  • English : 32 words / min
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