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Job Requirment

  • Position:

    system Admin

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    System Admin

  • Position:

    Technical Support

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    IT Support/Technical Support

Interested business type

  • Computer/ IT
  • Wholesale
  • Electronic Industry

Job Location

Bangkok (All)

Latest Salary

30,000 - 35,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2021 - Chiangmai Rajabhat University

Faculty:Management Science
Major:Communication Arts
GPA 2.34 - Bachelor's Degree

2015 - LANNA POLYTECHNIC CHIANGMAI TECHNOLOGICAL COLLEGE

Faculty:Electronics
Major:Computer Technology
GPA 2.58 - Vocational

Experience/ Internship

March 2024 toPresent  (2 Year 1 Month)
  • Last Position:
  • Technician ASUS/Lenovo Service Center
  • Business Type:
  • Entertaining

Job Description

  • Closed 638 tickets (2024) and 800+ (2025 YTD) SLA 95% - Administered AD & Microsoft 365 for 1, 200+ users - Managed Security Keys for MFA/2FA implementation - Audited 1, 000+ IT assets with accurate User Device mapping - Provided Executive Support for CFO CEO Directors Manager - Performed LAN/Wi-Fi and blueprint checks during renovation reduced downtime nearly 100% - Coordinated with vendors and escalated to network teams for complex cases - Collaborated with vendors, network, and system teams escalating to IT management when beyond operational scope to ensure timely and effective incident resolution within SLA
September 2023 toFebruary 2024  (5 Month)
  • Last Position:
  • IT Service & Support Technician
  • Business Type:
  • Computer/ IT

Job Description

  • Managed end-to-end warranty repair process for ASUS and Lenovo devices, ensuring SLA compliance.
  • Coordinated with Technical Support Desk (TSD) and warehouse teams to track parts availability and resolve delays.
  • Proactively communicated with customers to manage expectations during overseas parts shipment delays.
  • Assessed case severity and provided alternative solutions based on impact and urgency.
  • Maintained service records and lifecycle updates within service management system.
July 2022 toApril 2023  (9 Month)
  • Last Position:
  • IT Service & Support Technician
  • Business Type:
  • Services

Job Description

  • Managed end-to-end warranty repair process for ASUS and Lenovo devices, ensuring SLA compliance.
  • Coordinated with Technical Support Desk (TSD) and warehouse teams to track parts availability and resolve delays.
  • Proactively communicated with customers to manage expectations during overseas parts shipment delays.
  • Assessed case severity and provided alternative solutions based on impact and urgency.
  • Maintained service records and lifecycle updates within service management system.

Hard Skill

  •  - Active Directory / Experienced
  •  - Microsoft 365 / Experienced
  •  - Security Key provisioning / Experienced
  •  - Windows / Skillfull
  •  - macOS / Skillfull
  •  - VLAN / Beginner
  •  - Executive Support / Skillfull
  •  - VPN / Experienced
  •  - Asset Management / Experienced

Soft Skill

  •  - Communication
  •  - Problem Solving
  •  - Teamwork
  •  - Time Management
  •  - พร้อมพัฒนาตนเอง
  •  - Able to work under pressure
  •  - แก้ปัญหาเฉพาะหน้า
  •  - จัดลำดับความสำคัญ
  •  - ทักษะวิเคราะห์ปัญหา
  •  - เรียนรู้ไว
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