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Job Requirment

  • Position:

    Customer Services

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/CRM/Call Center Others

  • Position:

    Customer Relations

    Occupation:

    E-commerce

    Sub Occupation:

    E-commerce Others

  • Position:

    Marketing

    Occupation:

    Marketing/Public Relations

    Sub Occupation:

    Marketing Communication

Interested business type

  • Logistics activities
  • Online media
  • Education

Job Location

Pathum Thani (All)

Bangkok (Don Mueang)

Bangkok (Lak Si)

Latest Salary

18,000 - 20,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Education

2026 - Srinakharinwirot University

Faculty:Humanities
Major:Language for Careers International Program
GPA 3.3 - Bachelor's Degree

Experience/ Internship

January 2026 toPresent  (3 Month)
  • Last Position:
  • Customer Service Internship
  • Business Type:
  • Logistics activities

Job Description

  • - Assisted the customer support team in responding to customer inquiries related to online orders, delivery status, shipping fees, and returns through phone and through Line OA (Line Official Account) Platform.
  • - Answered frequently asked questions (FAQ) from customers about order processes, delivery times, return policies, and payment methods. And provided support for parcel tracking and delivery updates, ensuring customers received accurate shipping information.
  • - Handled customer complaints regarding delayed shipments, lost parcels, or damaged items, and coordinated with the logistics team for resolution.
  • - Updated and maintained customer records and order information in the companys customer management system.
  • - Supported the operations team by monitoring order processing and shipment schedules to improve delivery efficiency.
  • - Followed company guidelines to maintain high customer satisfaction and professional communication.
  • - Assisted in documenting common customer issues and feedback to help improve service quality

Hard Skill

  •  - Digital Content Writing / Beginner
  •  - Graphic Design (Canva) / Beginner
  •  - Video Editing (Capcut, VLLO) / Beginner
  •  - Microsoft Office Suite (Word and Excel) / Beginner

Soft Skill

  •  - Analytic and Critical Thinking
  •  - Flexible and Adaptability
  •  - Communication and team collaboration
  •  - Problem Solving
  •  - Dedication and Commitment
  •  - Coordinating with others

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Good
  • Excellent
  • Excellent
  • Excellent

Language Score

English

  • Toeic : 880 Score
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