Job Description

• Online Shop Administrator
• Responsibilities:
• - Managed the official online shop of Mandarin Oriental Bangkok (bangkok.mandarinorientalshop.com).
• - Edited, added, updated, and removed products on the website.
• - Processed and monitored customer orders.
• - Coordinated with internal departments.
• - Prepared and packed products for delivery.
• - Arranged deliveries and tracked shipment status.
• - Responded to customer inquiries via phone and email.
• Products handled:
• The website offers a variety of products, including desserts, hotel souvenirs, and seasonal festival collections such as the Mooncake Festival, Chinese New Year, Khao Chae, and festive hampers.
• Boutique Attendant
• Responsibilities:
• - Delivered luxury retail service to hotel guests, providing product recommendations and personalized assistance.
• - Managed daily boutique sales operations and handled cashier responsibilities.
• - Monitored and controlled stock levels to ensure product availability and proper inventory flow.
• - Organized and replenished product displays according to brand presentation standards.
• - Coordinated with suppliers for product orders, deliveries, and restocking schedules.
• - Conducted regular stock checks and inventory reports to maintain accuracy.
• - Assisted in seasonal product launches and promotional displays within the boutique.
• - Ensured the cleanliness and visual appeal of the retail space at all times.