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Job Requirment

  • Position:

    Guest Service Agent

    Occupation:

    Hospitality/F-B

    Sub Occupation:

    Guest Service Agent

Interested business type

  • Hotel / Resort / Spa / Golf Club
  • Hospital activities (except specialized hospital activities)
  • Education

Job Location

Bangkok (All)

Latest Salary

25,000 - 35,000 THB

Job Type

Full time

Availability

more than 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2025 - Rajamangala University of Technology Thanyaburi

Faculty:Liberal Arts
Major:Hotel Management
GPA 3.22 - Bachelor's Degree

Experience/ Internship

June 2025 toSeptember 2025  (3 Month)
  • Last Position:
  • Airport Ambassador - Suvarnabhumi Airport (AOT)

Job Description

  • Assisted domestic and international passengers by providing accurate flight, check-in, and airport facility information.
  • - Welcomed and escorted VIP passengers, elderly travelers, and passengers with special needs to ensure comfort and safety.
  • - Delivered excellent customer service in English and Thai, supporting travelers from diverse cultural backgrounds.
  • - Coordinated with airline and airport staff to resolve inquiries and maintain smooth passenger operations.
  • - Represented the airport with professionalism and hospitality, enhancing its global image.
December 2024 toSeptember 2025  (9 Month)
  • Last Position:
  • Reception

Job Description

  • Welcomed students, parents, and visitors, providing course information and assisting with inquiries in a friendly and professional manner.
  • - Processed payments and Issuing tax invoices.
  • - Managed general duties such as making and answering phone calls.
  • - Handled inquiries from students, parents, and teachers.
  • - Provided information about learning courses and closed the deal.
June 2024 toOctober 2024  (4 Month)
  • Last Position:
  • Trainee

Job Description

  • Banquet trainee
  • - Assisted the banquet team in setting up and serving during weddings, meetings, and corporate events.
  • - Supported table arrangements, decorations, and food service according to hotel standards.
  • - Collaborated with kitchen and service staff to ensure smooth event operations and guest satisfaction.
  • - Maintained cleanliness and organization in banquet areas before, during, and after events.
  • - Spa Reception (Trainee)
  • - Welcomed spa guests warmly and handled reservations, check-ins, and inquiries with professionalism.
  • - Provided information on spa treatments, promotions, and facilities in English and Thai.
  • - Coordinated with therapists to ensure a smooth guest experience.
  • - Processed payments, managed bookings, and maintained accurate guest records.
  • - Delivered excellent customer service, contributing to guest satisfaction and repeat visits.

Hard Skill

  •  - Flexible and adaptable / Beginner
  •  - FlowAccount / Beginner
  •  - Microsoft Excel / Beginner
  •  - Customer Service / Beginner
  •  - Micros Systems Inc / Beginner
  •  - Problem Solving / Beginner
  •  - Canva / Beginner
  •  - Communication / Beginner
  •  - Coordination / Beginner
  •  - Microsoft Office / Beginner

Soft Skill

  •  - Communication
  •  - Coordination

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
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