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  • Position:

    IT Infrastructure (Support and Systems)

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    System Engineer

  • Position:

    IT Application support

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    Application Support/Helpdesk

  • Position:

    IT Field Engineer

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    IT Support/Technical Support

Interested business type

  • Insurance
  • Computer/ IT
  • Others

Job Location

Bangkok (All)

Bangkok (All)

Bangkok (All)

Latest Salary

30,000 - 35,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2021 - Rajamangala University of Technology Phra Nakhon

Faculty:Engineering
Major:Computer Engineer
GPA 2.58 - Bachelor's Degree

2018 - Triamudomsuksanomklao Samutprakan

Faculty:Engineer
Major:Match-Science
GPA 2.72 - Senior High School

Experience/ Internship

November 2022 toDecember 2025  (3 Year 1 Month)
  • Last Position:
  • IT Infrastructure and IT Tech support
  • Business Type:
  • Insurance

Job Description

  • Manage Windows Autopilot lifecycle, including device removal, import, and registration for organizational
  • endpoints.
  • Microsoft 365 services, including Exchange Online, OneDrive, SharePoint Online, DLs, and Shared Mailboxes.
  • Enforce MFA / PING MFA and security compliance policies, supporting end-user authentication and resolution.
  • Support identity lifecycle processes (Joiner / Mover / Leaver), including account provisioning with IAM and HR
  • policies.
  • Utilize Power Appsbased access request workflows to support employee access to OneDrive and BYOM usage
  • rights.
  • Coordinate with Asset to resolve deployment, compliance, and device-related issues.
  • Monitor Citrix Virtual Apps & Desktops to ensure optimal system performance, availability, and uptime.
  • Perform daily operational tasks, including session monitoring, device management, health checks, and server
  • load.
  • Generate and analyze session and usage reports to support operational visibility and capacity planning.
  • Experience executing SQL queries (Basic) to extract and analyze user data from insurance applications for
  • reporting.
  • Manage Feel Good Corporate SMS (DTAC) system operations, including quota setup and active/disabled
  • accounts.
  • Support project rollout activities, including system changes, access validation, and post-deployment support.
  • Follow and control project plans provided by management and ensure timely execution of assigned tasks.
  • Collaborate with Application and Management teams to escalate and resolve technical issues efficiently.
  • Supported assigned configurations of call flows, member groups, and skill routing for the CS and Operations
  • teams.
  • Follow and control project plans provided by management and ensure timely execution of assigned tasks.
  • Supported software deployment and application delivery to user devices
  • Support tickets and escalate ITSM Tools (ServiceNow, JIRA)
June 2022 toSeptember 2022  (3 Month)
  • Last Position:
  • IT Improvement & Maintenance
  • Business Type:
  • Medicine / Cosmetic / Medical Equipment

Job Description

  • Conducted user training on system usage for hospital staff.
  • Prepared essential system data, including creation of electronic forms.
  • Developed reports and customized forms based on user requirements.
  • Performed system installation and initial configuration.
  • Troubleshot user issues and verified data accuracy.
  • Provided on-call support and resolved system usage problems on-site.
October 2020 toMarch 2021  (6 Month)
  • Last Position:
  • Web developer assistant (Internship)
  • Business Type:
  • Construction of non-residential buildings

Job Description

  • Developed dynamic websites using Python Django, handling both front-end and back-end functionalities.
  • Implemented features such as user authentication, database integration, and responsive UI design.
  • Designed and produced 3D prototypes, transforming concepts into physical models for testing and presentation.
  • Developed an interactive quiz game designed for children aged 714, combining educational content with engaging
  • visuals.
  • Implemented features such as picture-based questions, scoring system, and user-friendly interface to enhance learning
  • and entertainment.
  • Utilized programming and software development skills to design, code, and test the application for final project
  • submission.

Hard Skill

  •  - Design Software Usage / Experienced
  •  - Microsoft Exchange / Experienced
  •  - Microsoft Power BI / Beginner
  •  - 3Ds Max / Beginner
  •  - TCP/IP / Skillfull
  •  - Microsoft Outlook / Experienced
  •  - Python / Beginner
  •  - SQL / Beginner
  •  - HTML / Skillfull

Soft Skill

  •  - Focus mastery
  •  - Design Thinking
  •  - New Media Literacy
  •  - Complex Problem Solving
  •  - People Management skills
  •  - Time Management skills
  •  - Life-Long Learning
  •  - Creativity
  •  - Leadership
  •  - Coordinating with others

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Good
  • Good
  • Good
  • Good
  • English
  • Medium
  • Medium
  • Good
  • Good

Typing Skills

  • Thai : 75 words / min
  • English : 80 words / min
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