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Job Requirment

  • Position:

    IT Infrastructure (Support and Systems)

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    System Engineer

  • Position:

    IT Application support

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    Application Support/Helpdesk

  • Position:

    IT Field Engineer

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    IT Support/Technical Support

Interested business type

  • Insurance
  • Computer/ IT
  • Others

Job Location

Bangkok (All)

Bangkok (All)

Bangkok (All)

Latest Salary

30,000 - 35,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2021 - Rajamangala University of Technology Phra Nakhon

Faculty:Engineering
Major:Computer Engineer
GPA 2.58 - Bachelor's Degree

2018 - Triamudomsuksanomklao Samutprakan

Faculty:Engineer
Major:Match-Science
GPA 2.72 - Senior High School

Experience/ Internship

November 2022 toPresent  (3 Year 1 Month)
  • Last Position:
  • IT Infrastructure and IT Tech support
  • Business Type:
  • Insurance

Job Description

  • Manage Windows AutoPilot lifecycle, including device removal, import, and registration for organizational endpoints in
  • local.
  • Coordinated with Asset and Security teams to update device status and resolve deployment issues in collaboration
  • with global IT.
  • Administered Microsoft 365 environment, including user accounts, licenses, Exchange Online, and
  • OneDrive/SharePoint.
  • Enforced MFA/PING MFA and security compliance policies and supported end-user access troubleshooting.
  • Managed user accounts through Security Identity Portal (Identity Dashboard) integrated with Active Directory, Azure
  • AD, and LDAP.
  • Verified user identity and performed account unlocks, password resets, and email/display name updates in
  • accordance with IAM policies.
  • Managed admin usernames using CyberArk, ensuring secure access control for laptops and critical systems.
  • Managed Citrix Virtual Apps & Desktops via Citrix Cloud Console, ensuring performance and uptime.
  • Managed devices, including monitoring and Virtual Desktop status, performing restarts, shutdowns, and logoffs.
  • Generated and analyzed session reports to monitor usage and trends. and performed daily health checks, monitored
  • session counts, maintained the server, and tracked server load.
  • SQL queried and extracted user data from insurance applications to support reporting and system management.
  • Managed Feel Good Corporate SMS (DTAC), overseeing system operations, setting up quotas, and managing
  • active/disabled users to ensure service reliability
  • Collaborated with Application and Management Teams to escalate and resolve technical issues efficiently.
  • Configured call flow, member groups and skills to optimize team structure for Customer Service (CS) and Operations
  • team.
June 2022 toSeptember 2022  (3 Month)
  • Last Position:
  • IT Improvement & Maintenance
  • Business Type:
  • Medicine / Cosmetic / Medical Equipment

Job Description

  • Conducted user training on system usage for hospital staff.
  • Prepared essential system data, including creation of electronic forms.
  • Developed reports and customized forms based on user requirements.
  • Performed system installation and initial configuration.
  • Troubleshot user issues and verified data accuracy.
  • Provided on-call support and resolved system usage problems on-site.
October 2020 toMarch 2021  (6 Month)
  • Last Position:
  • Web developer assistant (Internship)
  • Business Type:
  • Construction of non-residential buildings

Job Description

  • Developed dynamic websites using Python Django, handling both front-end and back-end functionalities.
  • Implemented features such as user authentication, database integration, and responsive UI design.
  • Designed and produced 3D prototypes, transforming concepts into physical models for testing and presentation.
  • Developed an interactive quiz game designed for children aged 714, combining educational content with engaging
  • visuals.
  • Implemented features such as picture-based questions, scoring system, and user-friendly interface to enhance learning
  • and entertainment.
  • Utilized programming and software development skills to design, code, and test the application for final project
  • submission.

Hard Skill

  •  - Design Software Usage / Experienced
  •  - Microsoft Exchange / Experienced
  •  - Microsoft Power BI / Beginner
  •  - 3Ds Max / Beginner
  •  - TCP/IP / Skillfull
  •  - Microsoft Outlook / Experienced
  •  - Python / Beginner
  •  - SQL / Beginner
  •  - HTML / Skillfull

Soft Skill

  •  - Focus mastery
  •  - Design Thinking
  •  - New Media Literacy
  •  - Complex Problem Solving
  •  - People Management skills
  •  - Time Management skills
  •  - Life-Long Learning
  •  - Creativity
  •  - Leadership
  •  - Coordinating with others

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Good
  • Good
  • Good
  • Good
  • English
  • Medium
  • Medium
  • Medium
  • Medium

Language Score

  • Chinese : HSK1

Typing Skills

  • Thai : 75 words / min
  • English : 80 words / min
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