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Job Requirment

  • Position:

    Marketing Team Lead

    Occupation:

    Management/Manager

    Sub Occupation:

    Store Manage

  • Position:

    Occupation:

    Marketing/Public Relations

    Sub Occupation:

    Marketing General

Interested business type

  • Retail
  • Education
  • Food & Drink Industry

Job Location

Bangkok (All)

Latest Salary

25,000 - 50,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2023 - Kasetsart University

Faculty:Faculty of Liberal Arts and Science
Major:Aviation Business Management
GPA 3.54 - Bachelor's Degree

Experience/ Internship

June 2024 toNovember 2025  (1 Year 5 Month)
  • Last Position:
  • Manager, Retail and Customer Experience

Job Description

  • - Marketing Reporting & Performance Tracking: Consolidate sales and marketing data across 10 stores, analyzing campaign ROI, customer trends, and KPI performance to provide management with actionable insights
  • - CRM & Digital Platform Optimization: Co-led the launch of the VE/LA App, integrating CRM with POS data for real-time customer tracking and campaign measurement
  • - People and Customer Development: Built an E-Learning system and developed comprehensive training materials, playbooks, and digital learning content to standardize staff onboarding and enhance selling capability across all stores. This initiative reduced training costs, ensured consistent brand knowledge and service standards, and contributed to measurable commercial impact driving a 9. 05% rise in repeat customer rate (RCR) in Q3 2025
  • - CX Journey Optimization: Partnered with Marketing and CS teams to refine the end-to-end customer journey using Google Reviews and feedback insights, identifying pain points and creating targeted training and communication tools that strengthened service consistency and enhanced overall customer experience
January 2024 toJune 2024  (5 Month)
  • Last Position:
  • Future Leader Program (Management Trainee)
  • Business Type:
  • Wholesale

Job Description

  • - Data-Driven Reporting & KPI Analysis: Consolidated sales and marketing performance data across branches, standardized reporting formats, and developed weekly KPI reports to enhance decision-making accuracy
  • - Operational Optimization & Business Growth: Achieved a 15. 38% monthly revenue increase and 10. 28% improvement in customer retention through data insights and process enhancement
  • - Retail Training & People Development: Conducted new staff onboarding and ongoing training programs covering product knowledge, selling techniques, and service excellence. Developed training materials, handbooks, and digital learning tools to improve staff capability and store performance
January 2023 toDecember 2023  (11 Month)
  • Last Position:
  • Assistant Area Manager
  • Business Type:
  • Food & Drink Industry

Job Description

  • - Marketing Performance Evaluation: Compiled marketing and customer engagement reports from multiple outlets to evaluate campaign impact and ROI
  • - Campaign Development & Customer Retention: Launched creative marketing initiatives (TikTok campaigns, discount programs, festival projects) that increased monthly revenue by 22. 22% and boosted retention by 4. 2% in Q3 2023
  • - People Development & Service Standard Execution: Conducted on-the-floor coaching for service teams to strengthen customer interaction, complaint handling, and brand-standard service behavior. Tracked improvement progress and coordinated with Store Managers to maintain consistent service performance across outlets, contributing to higher customer satisfaction scores and smoother daily operations
September 2022 toDecember 2022  (3 Month)
  • Last Position:
  • Guest Relations Officer (Part-time)

Job Description

  • - Event Reporting & Feedback Analysis: Coordinated data and performance reports for APEC 2022 events, ensuring accuracy and timely submission
  • - Media & Stakeholder Communication: Represented the organization in national media (NBT, MCOT), promoting service excellence and brand reputation
  • - Performed additional duties and responsibilities as assigned
April 2022 toMay 2022  (1 Month)
  • Last Position:
  • Airside Operation Officer (Internship)
  • Business Type:
  • Transportation

Job Description

  • - Operations Support & Coordination: Supported airside operations by assisting airlines with on-ground coordination, issue resolution, and service efficiency
  • - Administrative & Financial Tasks: Handled administrative tasks such as budget tracking, bidding, and procurement, ensuring smooth daily operations
  • - Performed additional duties and responsibilities as assigned

Hard Skill

  •  - Microsoft Word / Expert
  •  - Microsoft Excel / Expert
  •  - Microsoft Outlook / Expert
  •  - Canva / Expert
  •  - Capcut / Expert
  •  - Premiere Pro (Pr) / Experienced
  •  - Photoshop (Ps) / Skillfull
  •  - Microsoft Access / Expert
  •  - Google Analytics / Expert
  •  - Food Business Management / Expert

Soft Skill

  •  - Project Coordination
  •  - Detail-Oriented
  •  - Reliable Under Pressure
  •  - Leadership
  •  - Problem-Solving
  •  - Adaptability

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Good
  • Excellent
  • Excellent
  • Excellent
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