Job Description

• - Prepare the room before going live, check graphics, promotions, and product stock
• - Go live to highlight products and encourage sales within the live room on both TikTok and Shopee
• - Summarize the results and overall issues encountered during the live session, including customer interest in specific products, for the supervisor
• - Inspect the condition of sample products.

Job Description

• - Managed the intake and output of product samples within the company's system.
• - Organized products and designed backdrops for TikTok Live to enhance visual appeal.
• - Participated in live sessions to highlight products and promote sales within the live room.
• - Engaged in live selling on various occasions through TikTok and Shopee platforms.
• - Performed additional duties and responsibilities as assigned.

Job Description

• - Provided services and resolved issues for Lazada customers via telephone and chat
• - Coordinated internally and liaised with Lazada's BPO to address customer problems, ensuring customer satisfaction and encouraging repeat business
• - Managed the Voice Team to meet the standards set by Lazada.
• - Performed additional duties and responsibilities as assigned.

Job Description

• Provided services and resolved issues for customers of the Official Store via chat and telephone through the Lazada and Shopee platforms, as well as Line OA.
• Coordinated with KAM and BPO to collaboratively address problems.
• Engaged in negotiations with customers of the Official Store to ensure their satisfaction and encourage repeat business.
• Performed additional duties and responsibilities as assigned.