Home
Urgently Jobs
Bangkok Metropolitan Region Industrial jobs Hotel jobs Internship Cooperative Education Disability Jobs Intern Connext findwork EWE Platform
Resume Search
Central Eastern Northern Northeastern Southern Western
Employer Job Seeker
Jobbkk News Contact us Help Center Ads rate How to pay

Please Login For Resume Information

Job Requirment

  • Position:

    Senior Customer Relations Officer

    Occupation:

    Insurance

    Sub Occupation:

    Claims Officer

Interested business type

  • Insurance

Job Location

Bangkok (All)

Latest Salary

20,000 - 35,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Education

2017 - Rajamangala University of Technology Tawan-Ok : Chakrabongse Bhuvanarth Campus

Faculty:Business Administration
Major:General Management
GPA 3.01 - Bachelor's Degree

Experience/ Internship

February 2019 toAugust 2025  (6 Year 6 Month)
  • Last Position:
  • Customer Relations Officer 2
  • Business Type:
  • Insurance

Job Description

  • - Answer incoming calls and provide professional customer service, addressing inquiries and offering guidance to resolve issues promptly.
  • - Troubleshoot on-site problems as they arise, utilizing knowledge and experience to find appropriate solutions.
  • - Manage and respond to messages on the organization's Official Line chat to provide the best information and service to customers.
  • - Send emails for coordination both internally and externally to ensure smooth and effective communication.
  • - Coordinate the reporting of incidents and claims for customers swiftly to enhance satisfaction and build trust.
  • - Review incoming documents via online channels to ensure that information is accurate and complete before proceeding.
February 2018 toFebruary 2019  (1 Year)
  • Last Position:
  • Cashier
  • Business Type:
  • Food & Drink Industry

Job Description

  • - Managed operations at Puff and Pie bakery, ensuring daily activities ran smoothly.
  • - Controlled the quality of bread and bakery products to ensure customers received fresh and high-quality items.
  • - Managed inventory of raw materials and equipment to meet customer demand and minimize waste.
  • - Trained and developed the team to possess the appropriate skills for customer service and production.
  • - Created a positive atmosphere in the store to enhance customer satisfaction and encourage repeat business.
  • - Coordinated with delivery personnel and suppliers to ensure timely delivery of raw materials.
  • - Analyzed sales data and market trends to strategize on increasing sales and expanding the customer base.

Hard Skill

  •  - Facebook, Facebook Ads / Experienced
  •  - Line, Line Ads / Skillfull
  •  - Oracle / Experienced

Soft Skill

  •  - Able to work under pressure
  •  - Improvisation
  •  - Growth Mindset
  •  - Novel and Adaptive Thinking

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Medium
  • Good
  • Good
  • Good
Top