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Job Requirment

  • Position:

    Call center

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Call Center

Job Location

Bangkok (All)

Latest Salary

35,000 - 45,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2011 - Thonburi University

Faculty:Business Administration
Major:Marketing
GPA 3.1 - Bachelor's Degree

2011 - Commercial Jarunsanitwong school

Faculty:Marketing
Major:Marketing
GPA 3.8 - High Vocational

Experience/ Internship

October 2011 toOctober 2025  (14 Year 1 Month)
  • Last Position:
  • Customer Solution Center Supervisor
  • Business Type:
  • Commercial banks

Job Description

  • Dedicated to professional self-development in the Call Center field - Learning the organization's systems and products to effectively provide information and resolve customer issues, with the intention of advancing to a team leader position in the future - Setting and monitoring daily team goals to meet standards - Evaluating performance and providing guidance to employees - Reviewing team operational efficiency and promoting excellent customer service - Listening to and understanding customer needs while presenting appropriate solutions - Managing customer issues and complaints through both phone and social media - Training team members to elevate service quality - Supporting the department manager and participating in customer service development projects - Responsible for other tasks as assigned.

Hard Skill

  •  - Microsoft Word / Beginner
  •  - Microsoft Excel / Beginner
  •  - Microsoft PowerPoint / Beginner
  •  - Google, Google Ads / Experienced

Soft Skill

  •  - Customer Understanding
  •  - Adaptability
  •  - Responsibility
  •  - Problem Solving

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Good
  • Good
  • Good
  • Good

Typing Skills

  • Thai : 40 words / min
  • English : 40 words / min

Training Information

Institute Krungsri Consumer Academy

 - March 1975 to March 1975NameCourse Supervisor Essentials Program
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