Job Description

• - Oversee daily operations at Miracle Lounge and Prime Sleep Cafe at Suvarnabhumi Airport, ensuring a welcoming atmosphere for all guests.
• - Provide exceptional customer service by addressing inquiries, resolving any issues, and ensuring a positive experience throughout their visit.
• - Collaborate with team members to maintain high standards of cleanliness and efficiency in both the lounge and cafe areas.
• - Monitor inventory levels, placing orders as needed to ensure that all menu items and supplies are readily available for customers.
• - Handle cash transactions accurately and efficiently, ensuring proper cash flow and maintaining financial records.
• - Assist in training new staff members, sharing knowledge of procedures and best practices to enhance team performance.

Job Description

• - Responsible for efficiently scheduling team work to ensure smooth and timely operations.
• - Coordinate with various departments to ensure everyone has the necessary information regarding work schedules and training.
• - Develop training plans for both new and experienced team members to enhance their skills and knowledge.
• - Review and evaluate training effectiveness to ensure team members are ready for their roles.
• - Provide guidance and support to teams in improving work processes to increase efficiency and job satisfaction.
• - Analyze work data to optimize work and training schedules to meet organizational needs.

Job Description

• - Supervise and monitor employee performance to ensure a high standard of customer service is consistently delivered.
• - Assist guests by guiding them through various services offered, addressing their needs effectively.
• - Resolve specific issues that arise during employee duties, ensuring quick and satisfactory solutions to enhance guest experiences.

Job Description

• - Provide excellent customer service by addressing inquiries, resolving issues swiftly, and following up to ensure customer satisfaction.
• - Tackle immediate problems that arise for customers, ensuring they feel heard and valued while finding effective solutions.
• - Enforce neatness and professionalism among employees by adhering to established rules and regulations, promoting a positive work environment.
• - Organize and create efficient work schedules for employees, ensuring adequate coverage and a balanced workload across the team.
• - Monitor the cleanliness and organization within the branch to guarantee it is always ready for service, creating a welcoming atmosphere for customers.

Job Description

• - Board passengers efficiently, ensuring that everyone is seated comfortably and ready for departure.
• - Provide exceptional in-flight service, attending to passengers' needs and addressing any requests promptly.
• - Ensure safety protocols are followed throughout the flight, conducting safety demonstrations and monitoring passenger compliance.
• - Take charge of first aid responsibilities during emergencies, administering care to those in need and coordinating with the flight crew for effective response.
• - Maintain a calm and reassuring presence, guiding passengers through any unexpected situations from origin to destination.

Job Description

• - Lead the flight by working closely with the captain to ensure a smooth operation, while maintaining effective communication with cabin crew and ground staff.
• - Conduct thorough pre-flight and post-flight briefings to prepare the team for the journey and review performance afterward.
• - Assign specific positions and responsibilities to cabin crew members, ensuring everyone knows their roles and can deliver excellent service to passengers.

Job Description

• - Welcome customers upon their arrival, ensuring a warm and friendly check-in experience that sets a positive tone for their stay.
• - Monitor the reservation counter consistently to keep track of available rooms, making sure to provide accurate information to guests.
• - Actively engage with clients to understand their needs and preferences, aiming to enhance their overall satisfaction throughout their stay.
• - Respond promptly to any questions or concerns regarding reservations, ensuring that all guests feel valued and well taken care of.