Preview Resume

2025

Business Type : Transportation

Last Position : Business Analyst & Transport Operations Manager

Period : January 2025  to  Present

Job Description :

Diagnosed root causes (vendor quality, gate loading capacity, slot-time volumes) and supported Control Tower setup + TMS/Driver App enhancements - Evaluated delivery-window structures and shift ratios to recommend modernized operating patterns - Oversaw SLA, complaints, and last-mile modernization for e-commerce delivery - Investigated field issues (manpower gaps, staging delays) and tested route-optimization prototypes - Improved performance outcomes: Clock-in/out on-time: 58% 73%, Dispatching on-time: 62% 81% and OTIF: 47% 53% (targets: 65% in 3 months, 80% in 9 months)

2024

Business Type : Transportation

Last Position : Assistant Province Manager

Period : May 2024  to December 2024

Job Description :

Operational Issue Resolution

1. Improved Line Haul punctuality to reduce delays in morning dispatch.
2. Assisted manpower allocation planning to stabilize daily delivery capacity.
3. Corrected inaccurate KPI scoring through data evidence and process validation.
4. Reassessed difficult/easy zones and adjusted daily delivery targets accordingly.

Commercial & Revenue Activities
1. Conducted site surveys for new branch expansion to increase walk-in sales.
2. Upgraded Google Maps profiles, reviews, and storefront visibility to boost local demand.
3. Distributed brochures in key competitive zones and created Line OA for high-opportunity clusters (temples, villages, home-based online sellers).
4. Coordinated local marketing initiatives tailored to community behavior.

2023

Business Type : Transportation

Last Position : Regional Office (Support to RGM)

Period : July 2023  to April 2024

Job Description :

1. Analyzed overall regional KPI performance and provided early-warning notifications to relevant managers.
2. Coordinated with HQ when issues required central action to unblock field operations.
3. Built daily dashboards (macro micro view) for Regional GM and Province Managers.
4. Validated KPI scoring and prepared counter-analysis when central evaluations were inconsistent with actual performance.
5. Improved communication flow between HQ and field operations to reduce misunderstandings and operational errors.

Business Type : Transportation

Last Position : Operation Efficiency Supervisor

Period : January 2023  to June 2023

Job Description :

Last Mile Control Tower
1. Audited end-to-end delivery performance including first-delivery time, hour-on-road productivity (90 parcels/hr motorcycle, 120 parcels/hr truck), and dispatch efficiency.
2. Centralized OMS/WMS data and analyzed failure patterns to support exception reduction initiatives.
3. Designed and tested DC layout templates for various building shapes, improving space utilization and flow efficiency.
4. Evaluated delivery zones and developed Best Service Area (BSA) models to reduce route imbalance and prevent courier job selection.
5. Developed the Pizza & Egg delivery-area model, creating balanced triangular delivery zones using a radius-based approach from the DC to ensure equal difficulty among couriers

2022

Business Type : Transportation

Last Position : Operations Planning Supervisor

Period : April 2022  to December 2022

Job Description :

Kerry Cool (JV with Betagro)
1. Defined service area coverage and supported statewide expansion planning for cold-chain delivery.
2. Developed Line haul models (Hub to Hub, Hub to DC) and route planning structures.
3. Created network expansion plans for Northeastern and Eastern Thailand.
4. Conducted site visits to evaluate and select new DC locations.

Kerry XL (JV with Central Group)
1. Large-parcel pilot model (electronics, bulk items, furniture)
2. Designed and tested a new delivery model for large parcels, running pilots at Thai Watsadu Bangna Klongsongnam Hub Bangkok Metro delivery.
3. Analyzed radius-based cost optimization (050 km) to reduce transportation expenses.
4. Assessed feasibility, productivity, and P&L viability before the project was discontinued due to company financial constraints.

2020

Business Type : Retail

Last Position : Supply Chain Improvement Supervisor

Period : February 2020  to March 2022

Job Description :

1. Conducted end-to-end warehouse process mapping and identified bottlenecks, contributing to an annual saving target of 2 Million Baht.
2. Led data analysis during Power Buy business transfer, reducing inventory loss from 100 to 62 Million Baht
3. Designed layout optimization for CMG Cosmetics and E-commerce capacity expansion (QC, PACK, AWS stations).
4. Developed COVID-19 contingency warehouse plans using SKU trend analysis, campaign data, and forecasted sell-through rates.
5. Implemented Pick-to-Cart system, including UX/UI design and system flow (OMS, Pick-to-Cart), defining core data logic: SKU | Location | Volume | Storage Type | Reserve/Short Pick | Partial Picking | Pack Completed

2018

Business Type : Retail

Last Position : Warehouse Operations Supervisor

Period : July 2018  to January 2020

Job Description :

1. Managed inbound and outbound operations data (PO Received, Transfer Out) and ensured reporting accuracy.
2. Led cycle count operations and inventory discrepancy investigations.
3. Created Excel Macros to automate Allocation Stock by PO to Branch reports, reducing processing time.
4. Consolidated operational KPIs into monthly dashboards for management.
5. Acted as the data coordinator across warehouse and cross-functional teams.

2017

Business Type : Retail

Last Position : Management Trainee at Singha Biz Course

Period : June 2017  to July 2017

Job Description :

- Assist in the management of various projects within the Singha Biz Course, ensuring smooth execution and adherence to timelines.
- Collaborate with team members to develop and implement strategies that enhance course offerings and improve participant engagement.
- Conduct research and analysis to identify market trends and opportunities, contributing valuable insights to help shape future initiatives.
- Support administrative tasks such as scheduling meetings, preparing materials, and maintaining records to streamline operations.
- Participate in training sessions and workshops to gain hands-on experience and deepen understanding of management practices in a real-world setting.