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Job Requirment

  • Position:

    Customer Services Officer

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/CRM/Call Center Others

  • Position:

    Customer Relationship Officer

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Job Location

Bangkok (All)

Latest Salary

21,500 - 25,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2022 - Kasetsart University

Faculty:Economics
Major:Economics
GPA 2.08 - Bachelor's Degree

2018 - Srithamarat Suksa school

Faculty:Mathematics - Science Program
Major:Mathematics - Science Program
GPA 2.49 - Senior High School

Experience/ Internship

June 2025 toPresent  (6 Month)
  • Last Position:
  • Management Trainee

Job Description

  • - Assist the store manager in overseeing daily operations, ensuring smooth production processes and effective sales strategies.
  • - Provide exceptional customer service by addressing inquiries, resolving issues, and fostering a welcoming environment.
  • - Monitor and control costs and expenses to maintain budgetary goals, while identifying areas for improvement.
  • - Manage employee performance by providing guidance, conducting evaluations, and fostering a positive team atmosphere.
  • - Review and analyze the balance sheet and profit and loss (P&L) statement to inform decision-making and drive profitability.
  • - Maintain high standards of store quality and cleanliness, ensuring a pleasant shopping experience for all customers.
April 2024 toMay 2025  (1 Year 1 Month)
  • Last Position:
  • Assistant Manager

Job Description

  • - Oversee daily operations to ensure smooth functioning while consistently meeting sales targets and driving revenue growth.
  • - Manage and support employees by providing guidance, fostering a positive work environment, and addressing any performance issues.
  • - Control expenses by monitoring budgets and financial documents to ensure adherence to company standards and improve profitability.
  • - Maintain cleanliness and orderliness throughout the facility, ensuring all areas meet health and safety standards.
  • - Manage inventory levels effectively, conducting regular audits to prevent shortages and overstock situations.
  • - Handle customer complaints with empathy and professionalism, working to resolve issues quickly and enhance overall satisfaction.
December 2019 toJanuary 2022  (2 Year 2 Month)
  • Last Position:
  • Cook, Rider (Part - time)

Job Description

  • - Prepare and cook pizzas according to established recipes and standards, ensuring quality and consistency in every order.
  • - Maintain a clean and organized kitchen workspace while adhering to food safety regulations and practices.
  • - Deliver food to customers using a motorcycle, ensuring orders arrive on time and in excellent condition.
  • - Communicate effectively with customers during delivery to provide a friendly experience and address any questions or concerns.

Hard Skill

  •  - Collaboration / Expert
  •  - Service-minded / Expert
  •  - Adaptability / Expert
  •  - Microsoft PowerPoint / Skillfull
  •  - Effective Time Management / Expert
  •  - Interpersonal skills / Expert
  •  - Critical thinking skills / Expert
  •  - High level of leadership / Expert
  •  - Microsoft Excel / Skillfull

Soft Skill

  •  - Leadership
  •  - Teamwork
  •  - Creativity
  •  - People Management skills
  •  - Time Management skills
  •  - Service Mind
  •  - Business Etiquette
  •  - Improvisation
  •  - Communication skills
  •  - Life-Long Learning

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • English
  • Good
  • Good
  • Good
  • Good
  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent

Typing Skills

  • Thai : 40 words / min
  • English : 20 words / min
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