Job Description

• - Welcomed customers utilizing services and effectively resolved appointment management issues.
• - Recorded new customer information and updated existing data accurately.
• - Handled initial phone inquiries and provided information to customers with questions regarding the department, and managed call transfers to relevant sections.
• - Verified the accuracy and completeness of lease agreement documents before presenting and delivering them to customers correctly.
• - Managed customer vehicle insurance to ensure timely delivery to clients and coordinated with representatives to inform about employee welfare vehicle insurance.
• - Prepared documentation for repossessed vehicles and ensured timely dispatch to customer addresses, as well as arranged for vehicles to be sent to auction weekly.
• - Drafted legal documents for litigation and accurately stored issued documents for further processing by relevant departments.
• - Coordinated repairs for office equipment issues to ensure operational functionality across departments, and consistently checked and procured sufficient office supplies for ongoing use.

Job Description

• - Provide efficient customer service to clients utilizing services, such as processing payments, issuing receipts/invoices, recommending promotions, and addressing initial inquiries.
• - Accurately record information for both new and existing customers in the system.
• - Manage the cash counter, including verifying banknotes before daily deposits, and maintain cleanliness in the area at all times.
• - Compile daily sales summaries.
• - Collaborate with the sales team to promote sales initiatives in order to achieve the company's objectives.

Job Description

• - Provided customer service regarding payment collection for products and services after repair work, issuing receipts/tax invoices to customers receiving service.
• - Verified payment details and accurately summarized daily financial totals.

Job Description

• - Prepare registration documents accurately and thoroughly before submission to the transport department.
• - Set deadlines for tasks to achieve the goals established by the company.
• - Record and update customer information to ensure it is current, summarizing monthly expenditure.
• - Verify the accuracy of documents to be sent to each branch before dispatching them.
• - Provide consultation and guidance to clients who come in for inquiries and to staff at the branches.

Job Description

• Managed registration-related tasks and coordinated with the Department of Land Transport
• - Provided customer service, advised on promotions, and made sales proposals.